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Stolen Account Help
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Stolen Account HelpPosted:

Erik
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So my brother being really smart gave his email and password to a scammer. The scammer told him he could mod my brothers account so he could do 10th lobbies. My brother, stupid enough to fall for it, gave him his account info. The scammer changed the password and my brother can't get his account back.

Ok what I am asking is if anyone can help on what to do. Will calling microsoft help or what?
#2. Posted:
TTGvin0vinTTG
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Call microsoft = ban player and I belive a year of xbl if they can't getacc back. Also say email was hotmail go to hotmail.com and click forgot password then answer Questions and you get to change password
#3. Posted:
DKDarc
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Erik wrote So my brother being really smart gave his email and password to a scammer. The scammer told him he could mod my brothers account so he could do 10th lobbies. My brother, stupid enough to fall for it, gave him his account info. The scammer changed the password and my brother can't get his account back.

Ok what I am asking is if anyone can help on what to do. Will calling microsoft help or what?


Okay, I'll PM you. I'll try helping man.
#4. Posted:
TTGvin0vinTTG
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+rep if helped
#5. Posted:
Gucci
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Contacting microsoft would be the best way to handle the situation.
#6. Posted:
IceMaNN
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1) Call microsoft ASAP
2) Dont give out your password under any cirmustances!
#7. Posted:
0141
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Phone up MS but don't tell them the real reason why his account has been stolen just say some random hacked his e-mail then re-coverd his XBL profile. That's your best bet
#8. Posted:
Erik
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Thanks for the help guys, vin0vin, I'll try that idea out. oHara, thats what I'm going to do first. I'm going to tell them that somebody managed to recover his gamertag and changed the password. My friend had a similar situation to this and he got his account back along with 1600 ms points.

I'll post back up after I get off the phone with MS.

Thanks to everyone who helped.
#9. Posted:
Z3RoMoDz
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hope he gets it back
#10. Posted:
Steelers0626
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This same thing happened to my friend,

1. Call Microsoft
2. If lucky, they give you temporary account
3. They suspend your old account, and give it back to you so you can change the password
4. Temporary account gets shut down

This same thing happened to my friend, but the funny thing is that he didn't even give out email or password and he still got hacked (really good hacker).
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