Sony: 'Less than one percent' of PS4s have issues

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Sony addressed numerous reports of defective PlayStation 4 systems this week, and estimated that the number of damaged consoles is relatively low.

"The number of affected PS4 systems is less than one percent, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction," a Sony representative told Engadget. "We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged."

Given that several issues were reported to Sony, the hardware manufacturer believes "there isn't a singular problem that could impact a broader percentage of PS4 units." The company previously said it is investigating "isolated" PS4 issues and offered troubleshooting steps for players experiencing "blinking blue light" problems.

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Related Forum: PlayStation Forum

Source: http://www.joystiq.com/2013/11/19/sony-less-than-1-percent-of-ps4s-have-issues/

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"Sony: 'Less than one percent' of PS4s have issues" :: Login/Create an Account :: 63 comments

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-SpiritPosted:

daRealRush
VPN-V2
Debris
woprosi Kinda hard to believe it's only 1%. I really think it's more then that, just hasn't been reported to them.


Less than 1% is very believable if you break it down, they sold over a million consoles, so 1% would be 10,000 consoles. I promise you have not seen 10,000 complaints. Also the 360 failure rate was originally around 50%, it was still the better last gen console.


True, I would love to see the Xbox One flaws and the whole internet drama.


I know what you mean, I would love to see the Xbox One, have some errors. Then see how people react!


You would love to see people receive broken consoles? No matter how much i may dislike playstation i wouldn't want anyone to receive a broken console.

AdamuPosted:

Thats good lets see how many the xbox one has lol

MaggardoPosted:

VPN-V2
Debris
woprosi Kinda hard to believe it's only 1%. I really think it's more then that, just hasn't been reported to them.


Less than 1% is very believable if you break it down, they sold over a million consoles, so 1% would be 10,000 consoles. I promise you have not seen 10,000 complaints. Also the 360 failure rate was originally around 50%, it was still the better last gen console.


True, I would love to see the Xbox One flaws and the whole internet drama.


I know what you mean, I would love to see the Xbox One, have some errors. Then see how people react!

MSXPosted:

It gets fixed and sorted out in the end anyway

Third_EyePosted:

-CP It is still quite a lot though.


The raw number, sure, but it's really nothing compared to what they sold in total.

VPNPosted:

Debris
woprosi Kinda hard to believe it's only 1%. I really think it's more then that, just hasn't been reported to them.


Less than 1% is very believable if you break it down, they sold over a million consoles, so 1% would be 10,000 consoles. I promise you have not seen 10,000 complaints. Also the 360 failure rate was originally around 50%, it was still the better last gen console.


True, I would love to see the Xbox One flaws and the whole internet drama.

ODSTPosted:

Glad this gen launch systems aren't having as bad of problems as last gen.

KonviictedPosted:

-CP It is still quite a lot though.


Right, but its inevitable. No company is perfect. Even if you have machines mass producing products that are all the same exact thing, no machine is perfect. It seems like a lot more PS4s are messing up tho but I believe this

LatiasPosted:

woprosi Kinda hard to believe it's only 1%. I really think it's more then that, just hasn't been reported to them.


Less than 1% is very believable if you break it down, they sold over a million consoles, so 1% would be 10,000 consoles. I promise you have not seen 10,000 complaints. Also the 360 failure rate was originally around 50%, it was still the better last gen console.

AlmightyHelixPosted:

Not bad,
I remember the Xbox 360 had something like 50% of consoles having problems.


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