Microsoft "looking into" Xbox One headset adapter complaints

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Microsoft has acknowledged complaints from gamers using their recently released Xbox One headset adapter, these various issues seem to stem from voice chat functionality on some older headsets. The official Xbox forums and other gaming hubs have been littered with complaints regarding the adapter, the bulk of these issues involve older Turtle Beach and Astro headsets. The various user reports declare that both in-game audio and Skype call work just fine, yet distortion is experience in party chat.

We've heard about a small number of users experiencing intermittent issues. We're actively investigating and are working on a resolution.Microsoft


The Xbox One headset adapter was released this month in order to facilitate Xbox One gamers to utilize their Xbox 360 headsets with their new Xbox console. The device can be purchased from most major retailers for $24.99.

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Related Forum: Xbox Forum

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"Microsoft "looking into" Xbox One headset adapter complaints" :: Login/Create an Account :: 78 comments

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ThlackPosted:

When the article mentions Astros is it talking about like... old A40's... or all of the Astros?

I need the adapter still but now i am considering waiting till the problems are fixed.

-SpiritPosted:

It would be nice if i could get one there completely sold out every where i live

GregPosted:

My friend bought one of these and has had issues from it... he isn't happy XD

OasisPosted:

Invictus I'm having problems with my x12s.


Not f#*k#*g surprised! Talk about ancient.

Why. Why. Why do people not understand that the new audio set up on the x1 allows for faster more high quality audio data best suited for new headsets, using a 'compatible' headset is always a gamble. You took that risk when you decided not to buy a new pair.

InvictusPosted:

I'm having problems with my x12s.

FluffyisEpikPosted:

I'm having problems with my Turtle Beach XO 4. People keep telling me that my microphone is making noises even when I mute it.

CraigPosted:

TheAce This be interesting on what they come up with.


Probably something even more expensive.

dTpPosted:

This be interesting on what they come up with.