PlayStation Boss Explains Why Cross-Play Took So Long to Enable
Sony shared the news. of cross-play finally being enabled on the PlayStation 4 in a PlayStation Blog post that referred to Fortnite’s cross-play feature as an “Extended Fortnite Cross-Play Beta.” Cross-play is only available in that game right now, a game often referenced in the debates about cross-play given Sony’s account-limiting practices when it came to the battle royale game, practices that are now being changed.
Following that initial announcement, PlayStation boss Shawn Layden answered more cross-play questions in a PlayStation Blogcast (via Eurogamer) and talked about the steps that he says Sony had to take first before enabling cross-play with other platforms.
“We know this is a want, this is a desire, and we want to be able to deliver that in the best way possible," he said in the PlayStation Blogcast. "Now, enabling cross-play isn't just about flipping a switch and 'there you go'. It's a very multi-dimensional kind of attribute or feature.”
The “flipping a switch” comparison might bring up another example of cross-play to listeners’ minds, one that also happened in Fortnite but wasn’t fully planned. Epic Games has more than once activated cross-play in Fortnite to let those on the PlayStation 4 and Xbox One play together, an event that showed the technology was in place to enable it even by accident.
Layden said that there were several scenarios that Sony had to explore first though that ranged from looking at cross-play from a business perspective to making sure that players would still be supported by a customer service team prepared to deal with cross-play challenges.
“So we had to look at it from a technical point of view, we have to work with our partners from a business point of view, we have to make sure that if we enable this, do we have the right customer service support, do we have the right messaging out there, do we have all these different things that you have to get in line,” he said. “It's rather ordinal - they have to go in a certain order to get them all set up.”
With the feature live now in Fortnite, Layden indicated that feedback has been promising so far, though he admitted that the feature took longer to enable than he would’ve liked.
“That's why, though it's taken us longer certainly than even I would have wanted, but it took as long as it was going to take to get it ready and get it done, which is why we're able to not only to announce it on this past Tuesday, but also enable it at the same time,” he said.
PlayStation’s cross-play beta for Fortnite is now live.
Posted:
Related Forum: PlayStation Forum
Source: https://comicbook.com/gaming/2018/09/29/playstation-fortnite-cross-play-why-it-too-so-long-to-enable/
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Comments
TikToK_LavishCODPosted:
Wizard They're just being silly they should have just let it be cross play since the start saves all the fuss
I agree but when there is sales on the line it's a bit different.
TikToK_LavishCODPosted:
Spencer I'm glad for the explanation, and glad they finally actually enabled it can't wait till this is the norm.
Ye that's the main thing I'm just glad they activated it. They just need to start allowing it for more games now
TikToK_LavishCODPosted:
Maze This is just full of bs excuses, so tired of Sony. Literally everything about the company is complete trash and that includes PlayStation. I'm not saying that as a Xbox fanboy, that's just how it is at this point.
They literally said, about a month ago, that they won't do crossplay because PlayStation is the best console to play fortnite on... nice.
Completely agree with you on this they was just scared about loosing sales
GroguPosted:
They're just being silly they should have just let it be cross play since the start saves all the fuss
KatsumiPosted:
booster97 Would've been best to not have said anything at all. They're just making themselves look silly at this point, but hey at least it's enabled. I have some friends over on PS4 that I can finally play with on the Xbox. Hope this becomes a thing on more and more games in the future, at least with consoles since it honestly makes no difference as PS4 and Xbox use controllers anyways. It might be harder to balance cross-play with PC since mouse and keyboard have an advantage.
I agree, no statement at all would've been a more sound response to the controversy
booster97Posted:
Would've been best to not have said anything at all. They're just making themselves look silly at this point, but hey at least it's enabled. I have some friends over on PS4 that I can finally play with on the Xbox. Hope this becomes a thing on more and more games in the future, at least with consoles since it honestly makes no difference as PS4 and Xbox use controllers anyways. It might be harder to balance cross-play with PC since mouse and keyboard have an advantage.
TOXICPosted:
At least they have told us the reason for it which was nice, still took ages though lol. But at least it's happen now so don't really matter much.
GodzookyPosted:
This is just full of excuses in my opinion and probably a lot of people's, like how fair enough you gave explanations but don't bs them.
It's still nice to see them jump on board with the cross play at the end of the day though.
It's still nice to see them jump on board with the cross play at the end of the day though.
JastyPosted:
I'm glad for the explanation, and glad they finally actually enabled it can't wait till this is the norm.
MadePosted:
You mean to tell me Sony didn't have enough people to support a customer service option for cross play? Unreal lol. I get it's a timely process for the other things but Sony is huge.
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