Hi, my name is Jane. How may I help you?
2359355113: when i put my vip code in it says invalid code help please?
Jane: I sincerely regret any inconvenience caused due to this issue.
Jane: Is this VIP code for online access?
2359355113: yes
2359355113: do you need the code?
Jane: may i know your EA email account and VIP code?
2359355113: *************( the used code)
2359355113: Ea email?
2359355113: my xbox email?
Jane: EA email
2359355113: bryan*****@gmail.com
Jane: Thank you for providing me the information. Please stay online while I look into your issue.
Jane: In order to extend assistance in the matter, I request that you provide us a scan copy of the manual (where the code is printed) and of the purchase receipt. Also, it is requested that you put your signature on the documents before scanning it. Once you are ready with the documents, please let me know
2359355113: i dont have a camera
Jane: Please give me your date of birth
2359355113: 04/27/1987
Jane: Thank you for providing us the valuable information.
Jane: What is the name of gamertag that you used to play this game
2359355113: gwfreak01
Jane: Please allow me for few minutes
Jane: what is the EA email account that you used to login on game on xbox?
2359355113: **********@hotmail.com
2359355113: thats my xbox email
Jane: Okay thank you
Jane: Please wait for some more time while i am working on your issue
2359355113: Ok thank you
Jane: I have manually installed the new code for your game on your account dizzyboihai @ hotmail.com and now you can access your game online on xbox