You are viewing our Forum Archives. To view or take place in current topics click here.
Guide to Red Lights of Death
Posted:
Guide to Red Lights of DeathPosted:
Status: Offline
Joined: Feb 27, 201014Year Member
Posts: 10,806
Reputation Power: 18845
Motto: Fun Fact: You have a 1 in 20 chance that your house will burn down once you become a staff member!
Motto: Fun Fact: You have a 1 in 20 chance that your house will burn down once you become a staff member!
Status: Offline
Joined: Feb 27, 201014Year Member
Posts: 10,806
Reputation Power: 18845
Motto: Fun Fact: You have a 1 in 20 chance that your house will burn down once you become a staff member!
--==ERROR Codes==--
If there is a problem with the Xbox 360 the LEDs in the ring of light will flash in a particular pattern. The pattern itself leads some insight to the problem. Certain patterns will lead to numbered error codes which will provide further insight to the problem. The numbered error codes are described below their corrosponding LED code.
Please contribute if you know of new codes that are not part of this list.
=============================
Sections 1, 2, 3, and 4 are flashing red
- The AV cable cannot be detected
[ Register or Signin to view external links. ]
THINGS TO TRY
1. Make sure that the AV cable is correctly connected to the Xbox 360 console.
2. Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
3. If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
4. If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
=============================
Sections 1, 3, and 4 are flashing red
- General Hardware Failure
[ Register or Signin to view external links. ]
Check the secondary Error Code per the instructions in the section below
THINGS TO TRY
1. Try restarting the console.
2. If restarting the console does not resolve the behavior, follow these steps:
* Turn the console off.
* Unplug all the power and AV cables from the console.
* Unplug the power cord from the wall socket.
* Firmly reconnect all the cables.
* Turn on the console.
3. If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
4. Also examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the RoL flash red.
=============================
Sections 1, and 3 are flashing red
- Overheating
[ Register or Signin to view external links. ]
THINGS TO TRY
1. Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
2. Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.
PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:
* Do not block any ventilation openings on the Xbox 360 console.
* Do not put the Xbox 360 console on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
* Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
* Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
DO NOT EVER PUT YOUR CONSOLE IN THE FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.
=============================
Section 4 is flashing red
- Hardware Failure
[ Register or Signin to view external links. ]
The Specific Type of hardware failure can be determined by the error code displayed on the screen.
If the screen is blank or you would like additional information follow the instructions for determining the secondary error code in the section below
E64: (not yet known)
E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.
E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error.
E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E71: (not yet known)
E73: (not yet known)
E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
E76:
E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
=============================
--==SECONDARY ERROR CODES==-
The specific type of hardware failure can be determined by a "hidden" error code
* Turn the xbox 360 on, and wait till the 3 red lights are flashing.
* Press and hold the sync up button (the small white one), while holding that button press the eject button.
* The LEDs will now blink the first number in the code (as described below).
* Release the eject button and press it again.
* The LEDs will now blink the second number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the third number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the forth number of the code.
* Release the eject button and press it again.
* The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.
Here is how you interpret the LEDs to get the code number:
* All four lights flashing - 0
* One light flashing - 1
* Two Lights flashing - 2
* Three lights flashing - 3
0001 power supply problem
0002 Network Interface problem
0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply.
...
0010 over heating
0011 over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsync screws are tightened securely to the board/heatsink holes.
0012 over heating
0013 over heating
...
0020 (Not yet known, possibly overheating)
0021 DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard.
0022 GPU Error / GPU Overheating
0023 (not yet known)
...
0101 (not yet known)
0102 unknown error
* though it's most likely GPU related literally means the console does not know what is wrong. possibly a short or cold solder joint somewhere. So far there is 1 major theory for what causes most of these errors is that the Ram, CPU, or GPU are not soldered properly to the mother board due either to poor manufacturing or excessive heat up and cool down cycles that stress, weaken and eventually break the soldered connection.
There are two theories to fixing this one deals with the "X" clamps that hold down the chips. The other involves re-Heating the chips. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced. I have also heard of limited success by simply switching the AV cable from "HDTV" mode to "TV" mode.
0103 CPU Error/ CPU Overheating - see solution for error 0102
0110 Memory Error / Memory Overheating - see solution for error 0102
...
0200 (not yet known)
...
1000 (not yet known)
1001 (not yet known)
1002 (not yet known)
1003 Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
1010 Hard Drive Error, Can be caused buy a corrupt or missing eProm.
1011 (not yet known)
1012 (not yet known)
1013 (not yet known) possibly a dashboard update error
1020 (not yet known)
1021 (not yet known)
1022 AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
1023 DVD drive not connected, connect DVD drive to boot
1030 (not yet known)
1031 (not yet known)
1032 (not yet known)
1033 (not yet known)
...
1444 and up - There is no "4" in the error codes four lights is a "0" go back and check your code again.
=============================
--==Sending in your Console for Repair==--
If none of the above suggestions work, contact MS customer support get get a support ticket started. If your console is still under warranty DO NOT attempt to open it and fix it yourself. MS will fix it promptly and for free and if you open it you lose the free support.
Check the documentation that came with your Xbox 360 for contact information.
In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)
In the UK Customer Support can be reached at 0800 587 1102
If there is a problem with the Xbox 360 the LEDs in the ring of light will flash in a particular pattern. The pattern itself leads some insight to the problem. Certain patterns will lead to numbered error codes which will provide further insight to the problem. The numbered error codes are described below their corrosponding LED code.
Please contribute if you know of new codes that are not part of this list.
=============================
Sections 1, 2, 3, and 4 are flashing red
- The AV cable cannot be detected
[ Register or Signin to view external links. ]
THINGS TO TRY
1. Make sure that the AV cable is correctly connected to the Xbox 360 console.
2. Disconnect the AV cable from the Xbox 360 console, and then reconnect the AV cable to the Xbox 360 console.
3. If the four flashing red lights continue to flash, try wiping the metal area of the AV pack with a dry cloth. The metal area is the end that plugs into the console. Wipe the metal area thoroughly, and then try the AV Pack again.
4. If the AV cable is correctly connected but the four red lights are still flashing, substitute a different AV cable if you have one available.
=============================
Sections 1, 3, and 4 are flashing red
- General Hardware Failure
[ Register or Signin to view external links. ]
Check the secondary Error Code per the instructions in the section below
THINGS TO TRY
1. Try restarting the console.
2. If restarting the console does not resolve the behavior, follow these steps:
* Turn the console off.
* Unplug all the power and AV cables from the console.
* Unplug the power cord from the wall socket.
* Firmly reconnect all the cables.
* Turn on the console.
3. If these steps do not resolve the behavior, turn the console off, remove the hard drive, and then turn on the console. If the 3x Red LED error light is no longer displayed, turn the console off, re-attach the hard drive, and then turn on the console.
4. Also examine the lights on the power supply. When you turn on the console, the power supply light should illuminate green even if the three lights on the RoL flash red.
=============================
Sections 1, and 3 are flashing red
- Overheating
[ Register or Signin to view external links. ]
THINGS TO TRY
1. Let the Xbox 360 console cool.
Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.
2. Verify that the console has sufficient ventilation and that the fan is operating. For more information about ventilation, see the "More Information" section.
PREVENTION SUGGESTIONS
To try to prevent this problem, use the following precautions:
* Do not block any ventilation openings on the Xbox 360 console.
* Do not put the Xbox 360 console on a bed, on a sofa, or on any other soft surface that may block ventilation openings.
* Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
* Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.
DO NOT EVER PUT YOUR CONSOLE IN THE FREEZER OR OUT IN COLD WEATHER
Some people think that doing this might help "fix" an overheating console, in fact doing so could cause even bigger problems. Electronic devices like your console are made to function at and around room temperature, extreme cold temperatures can often cause just as many problems as extreme warm temperatures (such as overheating). Also if the console is located in a dramatically cold area while running, the difference in temperature between the hot console and cold air can create condensation which in turn will short out your console making the situation far worse. Condensation will happen more quickly if your console is overheating due to the greater difference in temperature. In short... DON'T DO IT.
=============================
Section 4 is flashing red
- Hardware Failure
[ Register or Signin to view external links. ]
The Specific Type of hardware failure can be determined by the error code displayed on the screen.
If the screen is blank or you would like additional information follow the instructions for determining the secondary error code in the section below
E64: (not yet known)
E65: DVD Drive Error.... DVD Timeout, Wrong firmware, dvd is without f/w chip, etc.
E67: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E68: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it, This can also be caused by a Hard Drive Eprom Error.
E69: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
E71: (not yet known)
E73: (not yet known)
E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
E76:
SoF_MoDZz_SoF wrote
The E76 Error is because u have a bad, disloged, or broken ICS chip ( ethernet card.) The only way to fix it is by replacing the chip with another one from a console with the same year manufacturing date, or sending your console back to microsoft.
Here is where it is located at:
[ Register or Signin to view external links. ]
E79: Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
=============================
--==SECONDARY ERROR CODES==-
The specific type of hardware failure can be determined by a "hidden" error code
* Turn the xbox 360 on, and wait till the 3 red lights are flashing.
* Press and hold the sync up button (the small white one), while holding that button press the eject button.
* The LEDs will now blink the first number in the code (as described below).
* Release the eject button and press it again.
* The LEDs will now blink the second number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the third number of the code.
* Release the eject button and press it again.
* The LEDs will now blink the forth number of the code.
* Release the eject button and press it again.
* The LEDs will go back to the 3 red flashing lights.
You should be able to determine the difference between the 3 flashing lights and the error code lights by the rate in which they flash.
Here is how you interpret the LEDs to get the code number:
* All four lights flashing - 0
* One light flashing - 1
* Two Lights flashing - 2
* Three lights flashing - 3
0001 power supply problem
0002 Network Interface problem
0003 Power problem could be the PSU could be the GPU/CPU, somehow the console isn't getting clean power from the power supply.
...
0010 over heating
0011 over heating - If you are receiving this error after disassembling your console make sure to all 8 of the heatsync screws are tightened securely to the board/heatsink holes.
0012 over heating
0013 over heating
...
0020 (Not yet known, possibly overheating)
0021 DVD Drive Time out - Can be caused by problems with a firmware flash. This is also speculated to sometime be caused by a problem with the southbridge chipset on the motherboard.
0022 GPU Error / GPU Overheating
0023 (not yet known)
...
0101 (not yet known)
0102 unknown error
* though it's most likely GPU related literally means the console does not know what is wrong. possibly a short or cold solder joint somewhere. So far there is 1 major theory for what causes most of these errors is that the Ram, CPU, or GPU are not soldered properly to the mother board due either to poor manufacturing or excessive heat up and cool down cycles that stress, weaken and eventually break the soldered connection.
There are two theories to fixing this one deals with the "X" clamps that hold down the chips. The other involves re-Heating the chips. DO NOT attempt either of these if your console is still under warranty. If your console is still under warranty return it to the store where it was purchased or call MS to have it replaced. I have also heard of limited success by simply switching the AV cable from "HDTV" mode to "TV" mode.
0103 CPU Error/ CPU Overheating - see solution for error 0102
0110 Memory Error / Memory Overheating - see solution for error 0102
...
0200 (not yet known)
...
1000 (not yet known)
1001 (not yet known)
1002 (not yet known)
1003 Hard Drive Error... It could be a problem with the Hard Drive itself or a problem with the internal connection to the hard drive, Try removing the hard drive and playing without it
1010 Hard Drive Error, Can be caused buy a corrupt or missing eProm.
1011 (not yet known)
1012 (not yet known)
1013 (not yet known) possibly a dashboard update error
1020 (not yet known)
1021 (not yet known)
1022 AV cable error... There is a problem with the AV cable, try using a different AV cable. (could also be a problem with the encoder chip)
1023 DVD drive not connected, connect DVD drive to boot
1030 (not yet known)
1031 (not yet known)
1032 (not yet known)
1033 (not yet known)
...
1444 and up - There is no "4" in the error codes four lights is a "0" go back and check your code again.
=============================
--==Sending in your Console for Repair==--
If none of the above suggestions work, contact MS customer support get get a support ticket started. If your console is still under warranty DO NOT attempt to open it and fix it yourself. MS will fix it promptly and for free and if you open it you lose the free support.
Check the documentation that came with your Xbox 360 for contact information.
In the US Customer Support can be reached at 1-800-4-MY-XBOX (1-800-469-9269)
In the UK Customer Support can be reached at 0800 587 1102
Last edited by DaleUK ; edited 3 times in total
The following 10 users thanked DaleUK for this useful post:
Awfulz (09-04-2010), SHeEeKs (09-03-2010), JTAGJAKE (08-30-2010), FuttBucker (08-18-2010), NadIIezZ (07-18-2010), wackojack911 (07-18-2010), FullBlownModz (07-06-2010), TTG_Dead (07-06-2010), Aznboy38 (07-05-2010), x_iR0CK5TAR_x (07-01-2010)
#2. Posted:
Status: Offline
Joined: Jun 07, 201014Year Member
Posts: 533
Reputation Power: 22
Status: Offline
Joined: Jun 07, 201014Year Member
Posts: 533
Reputation Power: 22
Nice post man should be sticky ;)+Rep u
- 0useful
- 0not useful
#3. Posted:
Status: Offline
Joined: Feb 05, 201014Year Member
Posts: 4,537
Reputation Power: 0
Status: Offline
Joined: Feb 05, 201014Year Member
Posts: 4,537
Reputation Power: 0
Very good topic there dale will be very good!
Stickied!
Zac 8)
Stickied!
Zac 8)
- 0useful
- 0not useful
#4. Posted:
Status: Offline
Joined: Dec 18, 200915Year Member
Posts: 1,047
Reputation Power: 242
Status: Offline
Joined: Dec 18, 200915Year Member
Posts: 1,047
Reputation Power: 242
Woah What a post neatly laid out easy to read
+Rep'd
+Rep'd
- 0useful
- 0not useful
#5. Posted:
Status: Offline
Joined: Jan 25, 201014Year Member
Posts: 10,532
Reputation Power: 618
Status: Offline
Joined: Jan 25, 201014Year Member
Posts: 10,532
Reputation Power: 618
Thanks Dale for the great post!
- 0useful
- 0not useful
#6. Posted:
Status: Offline
Joined: Mar 07, 201014Year Member
Posts: 801
Reputation Power: 24
Status: Offline
Joined: Mar 07, 201014Year Member
Posts: 801
Reputation Power: 24
Thanks now i know what to do when my xbox does this
- 0useful
- 0not useful
#7. Posted:
Status: Offline
Joined: Jun 06, 201014Year Member
Posts: 272
Reputation Power: 10
Status: Offline
Joined: Jun 06, 201014Year Member
Posts: 272
Reputation Power: 10
Nice post keep up the good work.
- 0useful
- 0not useful
#8. Posted:
Status: Offline
Joined: Jan 18, 201014Year Member
Posts: 671
Reputation Power: 26
Status: Offline
Joined: Jan 18, 201014Year Member
Posts: 671
Reputation Power: 26
Very nice post, very helpful when i get these little bastards!
- 0useful
- 0not useful
#9. Posted:
Status: Offline
Joined: May 30, 201014Year Member
Posts: 1,527
Reputation Power: 71
Status: Offline
Joined: May 30, 201014Year Member
Posts: 1,527
Reputation Power: 71
ive had the 3 Ring once so im an expert on that one
- 0useful
- 0not useful
#10. Posted:
Status: Offline
Joined: Jun 26, 201014Year Member
Posts: 619
Reputation Power: 25
it was actually RROD??????
- 0useful
- 0not useful
You are viewing our Forum Archives. To view or take place in current topics click here.