Mohd.: Thanks for contacting EA Help! My name is Mohd. how may I help you?
you: Hello, I pre-ordered BF3 but didn't get my DLC Code. I'm getting quite mad because I keep getting told to go somewhere, then another wasting my time.
Mohd.: From where you bought the game?
you: BestBuy
Mohd.: Please contact them in this case.
you: I have done, 3 times now and all they say is contact EA support by going to help.ea.com and talk to a game adviser as they can deal with my request.
you: I'm pretty fed up of using a massive phone bill, phoning everywhere up and asking for help.
Mohd.: Which DLC you want?
you: I was guaranteed the SPECACT
Mohd.: Ok, I will give that to you but you have to wait for some time so that I can generate that?
you: Yes sure, thank you.
you: Take your time.
Mohd.: Provide me the gamer tag please?
you: iBobbiee
Mohd.: Please give me just a moment while I look into this further.
you: Sure, thanks again.
Mohd.: Please wait.
Mohd.: *****MGX*****-QJHMM-YDK*****G-*****FCHX-*****RMHZ
Mohd.: .
Mohd.: Enjoy the game.
Mohd.: Do you want 20% discount code too?
Mohd.: V*****YWC-EAPAG-G*****VE
Mohd.: .
you: *****% for what?
Mohd.: for your next purchase from Origin.
you: Oh yes, sure. Thanks.