Aditi: Thank you for contacting EA Help. My name is $!{Aditi}. How may I assist you today?
you: Hello, I pre-ordered BF3 but didn't get my DLC Code. I'm getting quite mad because I keep getting told to go somewhere, then another wasting my time.
Aditi: You need not worry, I'll try my best to address your issue.
Aditi: May I know your e-mail address?
you: *************@hotmail.com
Aditi: Which platform (Xbox 360, PC, PS3) are you playing the game on?
you: Xbox 360
Aditi: Thanks for the information.
Aditi: Here is the new code for Physical Warfare Pack for the Xbox 360 version of Battlefield 3 :
Aditi: *****-*****-*****-*****-*****
you: that is not my dlc!!! it was the SPECAT kit
Aditi: OH I am so sorry
Aditi: Here is the new code for SPECACT skins for the Xbox 360 version of Battlefield 3 :
Aditi: *****-*****-*****-*****-*****
you: thankyou and my battlefield 1943 code is not working either
Aditi: Where did you purchase the game from?
you: gamestop
Aditi: If it were possible, I would've definitely issued a new code. I would've handled your concern however, since the code is retailer specific, we don't have the ability to generate a new code.
you: I have done, 3 times now and all they say is contact EA support by going to help.ea.com and talk to a game adviser as they can deal with my request.
Aditi: Please contact the retailer who should be able to address your concern.
you: I'm pretty fed up of using a massive phone bill, phoning everywhere up and asking for help.
Aditi: I wish if I could help you with this but we don't have the ability to provide the new battlefield 1943 code.
you: oh well its ok. thanks for the help