OMG it actually works. but i got lucky this time.

You are now ready to chat with Vinay.
Vinay: Thanks for contacting EA Help! My name is Vinay how may I help you?
Vinay: Hello!
you: hello i pre-orderd battlefield 3 from best buy.com only to find my code was for a dog tags pack
you: wasnt it supposed to be for the spectact skins?
Vinay: I understand your concern. Please don't worry, I will try my best to help you out.
Vinay: Please tell me your platform.
you: xbox 360
Vinay: Thank you.
you: i did contact bestbuy and they told me to get in touch with ea support
Vinay: You don't have the specact , right?
you: no i dont. Specact is the one i was supposed to get
Vinay: Okay, as we are not allowed to provide the code, I am making an exception for you.
you: ok thank you
Vinay: Here is the new code for specact as one time exception for you-
Vinay: 2DRGH-43XQM-T47Q4-TQRH6-HK4CZ
you: ok thank you i got it

CODE IS TAKEN SO DONT TRY TAKING IT

They said they don't have access to the Best Buy database so they won't be able to trace my purchase. :/

Deavish wrote They said they don't have access to the Best Buy database so they won't be able to trace my purchase. :/

go on origin support instead

Any help with me please this is my 6th try --'

You are now ready to chat with Vishal.
you:
Hello
Vishal:
Thanks for contacting EA Help! My name is Vishal how may I help you?
you:
Well ive just bought the new battlefield 3 from Bestbuy.com and it said it would come with the Specat code but it came with the dogtag one is there anythink i can do?
Vishal:
I would like to inform you that this promotion was a retailer specific.
you:
But the bestbuy.com said that it would come with the specat code. Is there anythink i can do about. They told me to contact EA
Vishal:
I apologies but we are unable to provide you the specact code.
you:
Can i talk with a supervisor then please because i am not very happy about this.
Vishal:
I am sorry but I am unable to transfer the chat to the supervisor.
you:
Ok, Can i email the supervisor because i wanted the specat code and payed for it.

just keep trying im talking to a ea tech person they r generating me a code as we speak my 2nd try u just gotta get the right person

im doing this now and it just doesnt work ive tried 4times now ??

Ashish: Thank you for contacting EA Help. My name is Ashish. How may I assist you today?
you: i pre ordered battlefield 3 from best buy.com and got my copy and recieved my dog tags pack code but not my specact code
you: i contacted best buy and they told me to contact u to solve my issue
Ashish: Okay, do not worry.
Ashish: Please give me just a moment while I look into this further.
you: thanks
Ashish: You are welcome.
you: any luck on the issue
you: ?
Ashish: I'm still looking into your issue. Thanks for your patience.
you: thank you
Ashish: My pleasure.
Ashish: As you have bought the game from third party retailer you should get the code from them.
Ashish: However you are a valuable EA customer.
Ashish: I am making a one time exception for you.
you: yeah they told me to contact u
you: thank you very much
you: im on xbox 360
Ashish: Please allow me some time.
Ashish: I am generating a code for you.
Ashish: May I have your full name please?
you: thanks
Ashish: Thank you,.
you: sorry to bother you how much longer do u think its going to take
Ashish: No worries, it will be my pleasure.
Ashish: Here is your code PH2JJ-3TJM9-XMYDF-WGCTP-KK46Z
you: thanks so much
you: let me c if it will work
Ashish: You are welcome.
Ashish: Sure thing , please let me know.
you: it worked thanks alot thank you very much
Ashish: It was nice assisting you.
Ashish: If you need help with anything else, please feel free to contact us anytime!
Ashish: You would receive our customer service survey email in next 24 hours. I would appreciate if you can take some time to fill the survey.
you: i will thanks bye


CODE ALREADY USED BUT THIS SHIT WORKS!!!!!!!!!!

Carlos:
Thanks for contacting EA Help! My name is Carlos how may I help you?
you:
Hello my parents pre-orderd battlefield 3 from bestbuy.com it was a present and ive just found out that it should have came with specat codes but it only came with dogtag ones.
you:
Is there somethink you can do my parents just contacted bestbuy.com and they said to contact you.
Carlos:
When was the pre order placed?
you:
Hello
you:
I orderd it the 17th and i got it on the 26th
you:
Im not very happy about this at all.
Carlos:
Do you have a receipt of the pre order?
you:
I dont think so i shall look in my emails quickly.
you:
No i dont bestbut.com must of not sent it or i deleted it.
Carlos:
Ok well let me see if there is any way we verify the purchase without the receipt one moment please
you:
Ok

This is my 8th try this is getting quite boring.

This is getting really boring... I've tried about 4 times and I keep getting the same god damn response. "Contact warrranty department".

Finally, after about 9 tries I finally managed to get a SPECACT code off EA support.