General Info
Chat start time Jan *****, ***** *****:*****:***** PM EST
Chat end time Jan *****, ***** *****:*****:***** PM EST
Duration (actual chatting time) *****:*****:*****
Operator Marvin
Chat Transcript
info: Your approximate wait time is ***** minute.
info: You are now ready to chat with Marvin.
Marvin: Thanks for contacting EA Help! My name is Marvin how may I help you?
you: Hi i am having trouble buying BF***** for the PC
Marvin: Now I see from your last chat log that you are in Puerto Rico and trying to use the US dollar.
you: Yes
you: The guy didnt help me :/
Marvin: With a issue like that we wouldn&#*****;t be able to change the currency from Euro to US dollar.
you: Then how am i suppose to buy it?
you: My credit card doesnt support Euros
Marvin: You will have to either wait until you come back to the States. Then once you purchase it there then it will be on your account.
you: I LIVE on puerto rico
you: im not on vacation
Marvin: What is your Origin account email address ?
you: ConceptzMw*****@gmail.com
Marvin: Please give me just a moment while I look into this further.
you: ok
Marvin: For a one time courtesy I was able to add the game to your origin account for you. But the your next purchase you will have to use the Euros. Because just like I said before here at Origin chat we don&#*****;t have control or access to the Origin store settings.
you: OMG I SEE IT
you: DUDE YOUR THE BEST
Marvin: And after this chat there will be a survey for my service for you today and if you would be kind to fill it out for me please if you have the time too.
Marvin: Thank you for contacting EA. Is there anything else I can help you with today?
you: No thats all, oh and is it limited edition
you: ?
Marvin: No I was only about to give you the standard version.
you: Ok thats cool
you: Thanks alot
Marvin: If you need help with anything else, please feel free to contact us anytime!
info: Your chat transcript will be sent to conceptzmw*****@gmail.com at the end of your chat session.
you: thxand i lvoe you