I can Idk maybe check your Internet connection

I can't :/ I test my connection and it said that i'm connected yet when I try to sign in it says connection problem. Xbox has stated they are aware of the problem and are trying to fix it so just try again in an hour..

there is a service alert [ Register or Signin to view external links. ] some user may not be able to sign in through console or pc including me it sucks but its not your connection so dont worry

i chatted to them about it here

Please wait for an agent to respond. You are currently '1' in the queue.
Privacy Statement
You are now chatting with 'Garma'.
Garma: Hi, Thank You for Contacting Xbox Chat Support. My name is Garma. How may I help you today?
william: yes, when i go to recover my profile on my xbox it wont recover it.
william: its not the profile i am signed into now
william: because it wont let sign into xbox.com either
william: it says woops you have found a glitch in the system
Garma: I see. I am sorry to hear that.
Garma: But don't worry I will definitely help you with this and see what we can do.
william: ok thanks
william: its not this profile tho
william: it my other one
Garma: No worries!
Garma: Is this William by the way?
william: yes
Garma: Hope all is good with you today.
Garma: So what does it says when you tried to sign-in?
william: on xbox.com or on my console?
Garma: Console
william: it says cannot connect to xbox live then i tried a different account and it signed in just fine.
william: but i went to recover it and game me a error
william: and it did it multiple times
william: whoops gave
Garma: I see.
Garma: Let's go ahead and do some test.
william: k
Garma: How are you connected to xbox live?
Garma: Is it via wired or wireless connection?
william: wired
Garma: Let's reset your network settings.
Garma: Here's How:
Garma: 1.Press the Guide button on your controller.
Garma: 2.Go to Settings, and then select System Settings.
Garma: 3.Select Wired Network.
Garma: 4.Select Configure Network.
Garma: 5.Go to the Additional Settings tab, and then select Restore to Factory Defaults.
Garma: 6.Select Yes, Restore to Factory Defaults. This resets the console's network settings only, and not other settings.
Garma: Let me know once you have completed the steps.
william: k i did
Garma: Take all the time that you need.
Garma: I'm just here.
william: already done
Garma: Now, restart your console and test your Xbox LIVE connection. Here's how:
Garma: 1.Restart your console.
Garma: 2.Press the Guide button on your controller, go to Settings, and then select System Settings.
Garma: 3.Select Network Settings.
Garma: 4.Select Wired Network.
Garma: 5.Select Test Xbox LIVE Connection.
william: ok they are all connected
Garma: Are you prompted to update your console software?
william: nope
william: i dont think that my xbox is the problem it might be my profile
william: when i try to recover my profile it says
Garma: Can you sign-in to your profile again please.
william: Sorry, Xbox LIVE profiles can't be downloaded right now. Try again later
william: then the error
william: is 80150101
william: i cant sign into the profile i deleted it to recover before
Garma: I'm so sorry to hear that. l can definitely get you the help you need. Just please wait for a minute or two while I get a Live Specialist for you.
Garma: Please wait while I connect you to that Department For this concern.
william: ok
Please wait while I transfer the chat to the best suited agent.
Privacy Statement
You are now chatting with 'Heather'.
Heather: Hi, William. My name is Heather.
william: hello
Heather: There is currently an issue with customers being unable to sign into their accounts. We are aware of this and are working to resolve this for you. I recommend periodically attempting to sign in. I truly apologize for any inconvenience this may cause you!
william: i cant sign in
william: i tried to recover my account before and it deleted it
william: and wont let me recover
william: also it isnt this profile im chatting on
william: its my other one
Heather: Yes, I do understand, William. We are currently experiencing a service alert about this. It is affecting customers world-wide. We are working as hard as we can on this issue to get everyone back up and gaming.
william: also it wont let me sign into xbox.com
william: says something about a glitch in the system
Heather: William, we are having a problem with our servers. That is why you are having a hard time signing in. We are working on it.
william: ok
william: do you have an estimated time around when it will be fixed?
Heather: We do not have an estimated time that this will be working but we are working as hard on it as we can.
william: ok
william: i guess ill just wait it out
Heather: We do apologize for this issue, William. I would give it at least an hour before you try again but our technicians are working on it for you.
william: ok
william: the weird this is it only affected one of my acounts not all of them
Heather: That is odd, William. I do know that it is affecting customers world-wide.
william: ill put a 48-hour on one of my silver account and go play till its fixed
Heather: Okay, sounds good, William. Is there anything else I can help you with today?
william: nope, well have a nice day
Heather: You also, William. Thank you for chatting with me today. I think you are a FABULOUS customer!
Heather: Thanks for contacting Xbox Customer Support and have a great day!
To end your chat please click near the top of the chat window.

I Can Log On With One Of My Accounts But Not The One I Play On.

They need to fix the problem soon i wanna play online

for me if i sign into a profile then sign out and go back you cant sign in

i cant connect to xbox live:(

Wtf now I can't guess I was wrong