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Havng Problem Redeeming 48 Hour Trial? CLICK HERE!!!!
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Havng Problem Redeeming 48 Hour Trial? CLICK HERE!!!!Posted:

xOmG_iTz_ToNy
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I am having the same problem as all of you guys so I contacted Xbox Customer Support and this is what they have to say.
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David K: Hello, thank you for contacting Xbox Customer Support. My name is David K. Please give me a moment to review your question.

Tony: ok

David K: Hello Tony, I understand your xbox live expired so you used a 48 hour code, is that right?

Tony: Yes, and i underdstand that this is happening to alot of people.

David K: You are correct, it is a known issue that they are currently working on. You will still get your 48 hour trial, however it won't start until the issue is resolved I'm afraid. There has been some issues they'v ebeen working on fixing today, and this is among them. SOrry about the inconvenience Tony.

David K: Also I want to warn you, please don't use anymore 48 trials on your account, they do not stack with eachother.

David K: What actually happens is that it starts 48 hour trials from the moment you enter it. So if you enter another 48 hour trial, it just starts the time over

Tony: Ok lol. i was worried it was the code. Do you know when it should be fixed?

David K: I don't but hopefully within the next few hours. If not then it should be fixed by tomorrow

Tony: Ok thank you very much! You guys are the best!
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Please get this topic popular so people can stop posting and be informed!

The following 1 user thanked xOmG_iTz_ToNy for this useful post:

Variuhl (07-07-2012)
#2. Posted:
Variuhl
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Phew what a relief I thought it was just my code, i was getting a little fusterated that I couldn't play on live after I redeemed my code thanks a lot this is very helpful :2thumbsup: :2thumbsup:
#3. Posted:
xOmG_iTz_ToNy
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KTA-Co-Host wrote Phew what a relief I thought it was just my code, i was getting a little fusterated that I couldn't play on live after I redeemed my code thanks a lot this is very helpful :2thumbsup: :2thumbsup:


I know how you feel, but hey at least I got some Golf time in while waiting for them to fix this. (;

Your Welcome.
#4. Posted:
PinkSlime
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Thank you for this.

I tried redeeming two codes.

Got some weird message that I had never seen before saying that it had worked.

Then when I went to party it said I need Gold membership to use that feature.

Good news that they know about it then.
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