-Kreayshawn wrote

dude2410 wrote

-Kreayshawn wrote

dude2410 wrote guys your over thinking this a bit and just guessing. To check if it's the card or a high level OSI problem, try pinging your router. If you need steps on how to ping your router, just ask. Otherwise, please reply with the result of the ping.

yea help with that all the others didn't work

wait.... are you asking for help on how to ping your router? I don't quite understand what you said.

Yea I don't know how to ping my router

ok, what OS (operating system) are you running?

dude2410 wrote

-Kreayshawn wrote

dude2410 wrote

-Kreayshawn wrote

dude2410 wrote guys your over thinking this a bit and just guessing. To check if it's the card or a high level OSI problem, try pinging your router. If you need steps on how to ping your router, just ask. Otherwise, please reply with the result of the ping.

yea help with that all the others didn't work

wait.... are you asking for help on how to ping your router? I don't quite understand what you said.

Yea I don't know how to ping my router

ok, what OS (operating system) are you running?

Windows 7

ok, then here is what you are going to have to do.

1) Open your start menu.
2) Type "CMD" into the box on the bottom and press enter.
A black box should appear.
3) Type "ipconfig" and press enter.
look through the information you are given for "default gateway" and note the address.
4) type "ping XXX.XXX.XXX.XXX" but replace the "X"'s with the default gateway noted above.

Then just post here the output of the command. (the text that appears)

It doesn't say anything about the default gateway

-Kreayshawn wrote It doesn't say anything about the default gateway

you may need to scroll up, but it will say "default gateway ... .. .. .." and then some numbers.

dude2410 wrote

-Kreayshawn wrote It doesn't say anything about the default gateway

you may need to scroll up, but it will say "default gateway ... .. .. .." and then some numbers.

Yea it wasn't there and I'm actualy on windows 7 home premium if that's different

-Kreayshawn wrote

dude2410 wrote

-Kreayshawn wrote It doesn't say anything about the default gateway

you may need to scroll up, but it will say "default gateway ... .. .. .." and then some numbers.

Yea it wasn't there and I'm actualy on windows 7 home premium if that's different

would you mind taking a screenshot of what is displayed in the prompt?

If you don't know how to take screenshots, I'd recommend using Gyazo, which can be found here: [ Register or Signin to view external links. ]

dude2410 wrote

-Kreayshawn wrote

dude2410 wrote

-Kreayshawn wrote It doesn't say anything about the default gateway

you may need to scroll up, but it will say "default gateway ... .. .. .." and then some numbers.

Yea it wasn't there and I'm actualy on windows 7 home premium if that's different

would you mind taking a screenshot of what is displayed in the prompt?

If you don't know how to take screenshots, I'd recommend using Gyazo, which can be found here: [ Register or Signin to view external links. ]

I'm on iPod and I can't connect to my wifi on my laptop

Unplug your modem and router. Then plugin the modem FIRST and 5 seconds after plug your router back in. Wait a couple of minuets for them to configure. After that restart your laptop and try connecting.

If that doesnt work you might need to update your routers firmware. If a problem still occurs contact your internet service provide.

-Kreayshawn wrote

dude2410 wrote

-Kreayshawn wrote

dude2410 wrote

-Kreayshawn wrote It doesn't say anything about the default gateway

you may need to scroll up, but it will say "default gateway ... .. .. .." and then some numbers.

Yea it wasn't there and I'm actualy on windows 7 home premium if that's different

would you mind taking a screenshot of what is displayed in the prompt?

If you don't know how to take screenshots, I'd recommend using Gyazo, which can be found here: [ Register or Signin to view external links. ]

I'm on iPod and I can't connect to my wifi on my laptop

This is what he means and you should get. This is if you are connected to the network.

[ Register or Signin to view external links. ]

If there is no details then do the basic steps and make sure the pw is correct. Have you done the basic windows diagnostic as this can then provide us with info to help you.