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Help! Problem with my pc, will rep for help!
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Help! Problem with my pc, will rep for help!Posted:

WiredDerp
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I'm not a computer " noob " but I do need some serious ( I think this is serious ) help!
1. At the top of the page there is a log that says American Megatrends
2. Then there is a bunch of code or commands or Watever
3. Then it says AHCI Port1 Device error
4. Press F1 to resume
So then I do....
1.Then it says reboot and select proper boot device
2. Or insert Boot media in selected boot device and press a key.
Well my problem is I don't know what any of this is, or how to fix it if you can. I will plus rep if someone can help me!!!
#2. Posted:
Mensch
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WiredDerp wrote I'm not a computer " noob " but I do need some serious ( I think this is serious ) help!
1. At the top of the page there is a log that says American Megatrends
2. Then there is a bunch of code or commands or Watever
3. Then it says AHCI Port1 Device error
4. Press F1 to resume
So then I do....
1.Then it says reboot and select proper boot device
2. Or insert Boot media in selected boot device and press a key.
Well my problem is I don't know what any of this is, or how to fix it if you can. I will plus rep if someone can help me!!!


Ok thanks for moving this here, if you are not familiar, boot media is basically any media storage that contains a specific program or OS to load on boot, kind of like if you were to install windows 8 (poor example) if you can give me some more info as to where this error occurs and if there is any way you can link me to a visual of this I will be more than happy to help you assess this issue
#3. Posted:
WiredDerp
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Joined: Jun 03, 201212Year Member
Posts: 173
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Infosec wrote
WiredDerp wrote I'm not a computer " noob " but I do need some serious ( I think this is serious ) help!
1. At the top of the page there is a log that says American Megatrends
2. Then there is a bunch of code or commands or Watever
3. Then it says AHCI Port1 Device error
4. Press F1 to resume
So then I do....
1.Then it says reboot and select proper boot device
2. Or insert Boot media in selected boot device and press a key.
Well my problem is I don't know what any of this is, or how to fix it if you can. I will plus rep if someone can help me!!!


Ok thanks for moving this here, if you are not familiar, boot media is basically any media storage that contains a specific program or OS to load on boot, kind of like if you were to install windows 8 (poor example) if you can give me some more info as to where this error occurs and if there is any way you can link me to a visual of this I will be more than happy to help you assess this issue
it happens right when I turn my computer on, and I'll try to get something for you so u can see it, any suggestions on where to put it?
#4. Posted:
Mensch
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any image sharing site is fine, just pm me a link or post it on here and we will get this fixed!
#5. Posted:
Kyle93
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@InfoSec In the future don't refuse to help somone just because the did not post in the right section. Just report the topic for "Wrong section" and then help them!

On topic, as for this, it sounds like your PC is trying to boot strangely. So, firstly remove all usbs and CD's from the PC and then try and boot. From there boot in to BIOS and check the boot order, see what it's booting to by default.

However, more info is needed to be able to help more. As said above, a picture would be good.
#6. Posted:
Mensch
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Kyle93 wrote @InfoSec In the future don't refuse to help somone just because the did not post in the right section. Just report the topic for "Wrong section" and then help them!

On topic, as for this, it sounds like your PC is trying to boot strangely. So, firstly remove all usbs and CD's from the PC and then try and boot. From there boot in to BIOS and check the boot order, see what it's booting to by default.

However, more info is needed to be able to help more. As said above, a picture would be good.


Right on Kyle, the only reason I did not help him on the original was because I didn't want the topic to be removed while I was helping him if I marked it wrong section. I will agree that it is definitely something in the boot sequence. I just did a bit of research and found that this can be cause by having multiple storage devices connected, but the main issue is that the hdd is near its end life cycle or is failing, I will continue to assess this and see what we can do.

EDIT: I will also recommend that you check the ribbon connectors between your hdd and motherboard if possible, please be careful when you do this and make sure you turn all power to the system off. Also be sure to ground yourself (touch a piece of metal like the case) to keep static from building because static and computer components do not mix, in fact the amount required to short a device can't even be felt on your skin. So proceed with caution and if you need more help I'm on standby
#7. Posted:
Kyle93
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Infosec wrote
Kyle93 wrote @InfoSec In the future don't refuse to help somone just because the did not post in the right section. Just report the topic for "Wrong section" and then help them!

On topic, as for this, it sounds like your PC is trying to boot strangely. So, firstly remove all usbs and CD's from the PC and then try and boot. From there boot in to BIOS and check the boot order, see what it's booting to by default.

However, more info is needed to be able to help more. As said above, a picture would be good.


Right on Kyle, the only reason I did not help him on the original was because I didn't want the topic to be removed while I was helping him if I marked it wrong section. I will agree that it is definitely something in the boot sequence. I just did a bit of research and found that this can be cause by having multiple storage devices connected, but the main issue is that the hdd is near its end life cycle or is failing, I will continue to assess this and see what we can do.


It would not be removed, we can just move the topic. So all the posts are saved. However good, least you are helping now

Thats a plausible reason, I've seen something like this before when the person had left a CD in their disk drive. If it's failing it could be that, depends what exactly it's doing hard to work out not being there.
#8. Posted:
WiredDerp
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Thanks for the info guys, I may have to look over that stuff or get it fixed, but here is more info. It's a video on YouTube I made on my iPad, but right now that's all I can do, hopefully it helps to show more info.
#9. Posted:
Mensch
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Kyle93 wrote
Infosec wrote
Kyle93 wrote @InfoSec In the future don't refuse to help somone just because the did not post in the right section. Just report the topic for "Wrong section" and then help them!

On topic, as for this, it sounds like your PC is trying to boot strangely. So, firstly remove all usbs and CD's from the PC and then try and boot. From there boot in to BIOS and check the boot order, see what it's booting to by default.

However, more info is needed to be able to help more. As said above, a picture would be good.


Right on Kyle, the only reason I did not help him on the original was because I didn't want the topic to be removed while I was helping him if I marked it wrong section. I will agree that it is definitely something in the boot sequence. I just did a bit of research and found that this can be cause by having multiple storage devices connected, but the main issue is that the hdd is near its end life cycle or is failing, I will continue to assess this and see what we can do.


It would not be removed, we can just move the topic. So all the posts are saved. However good, least you are helping now

Thats a plausible reason, I've seen something like this before when the person had left a CD in their disk drive. If it's failing it could be that, depends what exactly it's doing hard to work out not being there.


Ya issues like these are hard to resolve without actually being there, I have a feeling there is a bad physical connection inside, but if his drive is going I hope he has an external drive he can save his important files to and some spare discs to make a restore disc with, if he does and needs help I will walk him through how to do this that way you aren't bothered. Also, thanks for the above information I was not aware I guess now I can browse the other PC sections and offer support where it is needed!
#10. Posted:
Mensch
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WiredDerp wrote Thanks for the info guys, I may have to look over that stuff or get it fixed, but here is more info. It's a video on YouTube I made on my iPad, but right now that's all I can do, hopefully it helps to show more info.


Awesome! You are by far one of the easiest people to help because you are not afraid to do some work. I like that Ok start off by reading my posts above and tell me where you would like to go with this and also let me know how comfortable you are with opening your machine.
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