MonsterOnXbox wrote My friend has been faced with this issue too, well I think you must of turned it off in game? If you have, that is a big do not do. Back out the the main menu, then it is safe to turn off your console. Contact 3arc or Activision to possibly get your rank back.

I don't Turn it off in game, I leave the game, take out the disc and off. Anyway how do you contact Treyarch or Activision?

Hmm, few people have said they got deranked for nothing.

its simple you were boosting and when u turned off ur xbox ur game didnt save

iZeusFX wrote

MonsterOnXbox wrote My friend has been faced with this issue too, well I think you must of turned it off in game? If you have, that is a big do not do. Back out the the main menu, then it is safe to turn off your console. Contact 3arc or Activision to possibly get your rank back.

I don't Turn it off in game, I leave the game, take out the disc and off. Anyway how do you contact Treyarch or Activision?

I don't think there is a 3arc contact number, but I know there is a Activision number, here - 020 3060 1000.
That is the UK number, but I'm sure it works anywhere.

Jackon8ryt wrote its simple you were boosting and when u turned off ur xbox ur game didnt save

If I did turn off the Xbox when I was in game, and it didn't save, how did I get down 13 Ranks? I don't even boost.