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Account recovery problem please help
Posted:

Account recovery problem please helpPosted:

oEPiCxSHoTzx
  • Challenger
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Joined: Apr 24, 201113Year Member
Posts: 188
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Status: Offline
Joined: Apr 24, 201113Year Member
Posts: 188
Reputation Power: 7
I recently got a new Xbox because my old one broke and I used a transfer cable to transfer my account ect.and when I tried to go on the account it didn't work so i deleted it and I'm trying to recover it back and it keeps saying "Sorry there's a problem with the credentials your using to sign in" is there any way I can get on my account because I'm using the correct email and pass to sign in any help would be greatly appreciated
#2. Posted:
Intxrvention
  • TTG Senior
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It gives you a website to go to and from the website it will tell you what to do if that dose not work then
contact Microsoft or Xbox live support chat room they will help you step by step on how to do it I hope you can recover your profile and get tit to work hope I help you out.
#3. Posted:
oEPiCxSHoTzx
  • Challenger
Status: Offline
Joined: Apr 24, 201113Year Member
Posts: 188
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Ok thanks I will try it out now and see what happens
#4. Posted:
oEPiCxSHoTzx
  • Challenger
Status: Offline
Joined: Apr 24, 201113Year Member
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It's saying Someone may be using my account but nobody is I dont think because I haven't gave anyone my details also thanks for your help I repped you
#5. Posted:
Intxrvention
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oEPiCxSHoTzx wrote It's saying Someone may be using my account but nobody is I dont think because I haven't gave anyone my details also thanks for your help I repped you
try changing the password and se if that would work and try contacting Xbox support.
#6. Posted:
oEPiCxSHoTzx
  • Challenger
Status: Offline
Joined: Apr 24, 201113Year Member
Posts: 188
Reputation Power: 7
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I can't change the password because I can't sign in and how can I contact Xbox support
#7. Posted:
Intxrvention
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Go to Google and type in Xbox live chat support and can you sign in to the account on xbox .com
#8. Posted:
oEPiCxSHoTzx
  • Challenger
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No and it's not like I have gave someone my account the only person that knows the details are me
#9. Posted:
Intxrvention
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Well I tryed to help you so idk what you can do I guess you have to make a new account
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