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Need Help??????
Posted:

Need Help??????Posted:

NyanTroll
  • Challenger
Status: Offline
Joined: Jul 13, 201212Year Member
Posts: 155
Reputation Power: 5
Status: Offline
Joined: Jul 13, 201212Year Member
Posts: 155
Reputation Power: 5
So when i try to sign into my xbox account it says "Your membership is suspended Until You update your payment option We ll charge your payment option and reactivate your membership after you update your account, but there may be some delay." So when i update it and put my details in it just says the same can any one help?
#2. Posted:
Mobz
  • Christmas!
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Joined: Dec 22, 200914Year Member
Posts: 155
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Status: Offline
Joined: Dec 22, 200914Year Member
Posts: 155
Reputation Power: 8
You probably used an expired card to pay for your membership so you need to change it to a valid credit card and then you will automatically be billed for the month you went with the card being expired then your account will be activated again. this has happened to me before.
#3. Posted:
NyanTroll
  • Challenger
Status: Offline
Joined: Jul 13, 201212Year Member
Posts: 155
Reputation Power: 5
Status: Offline
Joined: Jul 13, 201212Year Member
Posts: 155
Reputation Power: 5
Mobz wrote You probably used an expired card to pay for your membership so you need to change it to a valid credit card and then you will automatically be billed for the month you went with the card being expired then your account will be activated again. this has happened to me before.
Ive used i different card and when i sign into my 2nd account it says i have membership on my mane one :/
#4. Posted:
Mobz
  • 2 Million
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Joined: Dec 22, 200914Year Member
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Status: Offline
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Reputation Power: 8
Has the new card been billed yet? And did you put the new card onto your account using the website or on your xbox?
#5. Posted:
NyanTroll
  • Challenger
Status: Offline
Joined: Jul 13, 201212Year Member
Posts: 155
Reputation Power: 5
Status: Offline
Joined: Jul 13, 201212Year Member
Posts: 155
Reputation Power: 5
Its ok i have sorted it thanks
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