You are viewing our Forum Archives. To view or take place in current topics click here.
How to remove malware for free
Posted:
How to remove malware for freePosted:
Status: Offline
Joined: Aug 26, 201014Year Member
Posts: 80
Reputation Power: 3
Status: Offline
Joined: Aug 26, 201014Year Member
Posts: 80
Reputation Power: 3
Backup your critical documents and system files with a. Create a Restore Point by clicking start run and typing rstrui.exe and click choose the option that allows you to create a restore point. The exact text\options will vary according the version of Windows you are using. b. Backup personal files such as documents and pictures to external media (like a usb hard drive, cd/dvd or flash drive)
2. Uninstall your current antivirus via add/remove programs in the control panel. I know this may seem a little weird since we are trying to remove malware, but its obvious that your current antivirus is not working otherwise you wouldnt be reading this. If you dont have antivirus, then you can skip this step.
3. Visit the following link to download AntiVir [ Register or Signin to view external links. ] to your download folder (like youre my documents or desktop for example) The download is about 17 mb and takes about 1-2 min on cable or dsl.
4. Double Click antivir_workstation_win7u_en_h (looks like a little umbrella) and follow the default install options.
5. AntiVir will want to download an update. Please let the update download and install.
6. Once AntiVir has been completely updated you may start encountering some virus detections. If you do please quarantine infections first (and only delete as a second option).
7. Now, we are going to reboot your PC in Safe Mode. Safe Mode loads a bare bones version of windows and disables 90% of viruses and their protection mechanisms.
Windows 7
Turn the computer on or Restart the computer
Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected, not Repair Your Computer
Press Enter. The computer then begins to start in Safe mode.
When you are finished with troubleshooting, close all programs and restart the computer as you normally would
Windows Vista
Windows Vista is similar to Windows XP for starting in Safe Mode.
Turn the computer on or Restart the computer
Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected (the top option)
Press Enter. The computer then begins to start in Safe mode.
When you are finished with troubleshooting, close all programs and restart the computer as you normally would.
Windows XP
If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.
If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
To use the System Configuration Utility method
Close all open programs.
Click Start, Run and type MSCONFIG in the box and click OK
The System Configuration Utility appears, On the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK and Restart your computer when prompted.
The computer restarts in Safe mode.
Perform the troubleshooting steps for which you are using Safe Mode.
When you are finished with troubleshooting in Safe mode, open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT" and click OK to restart your computer
Windows as part of a multiboot system
Use this method ONLY if you have multiple operating systems installed on your computer.
If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
When the Boot loader menu (list of the available operating systems) appears, use the arrow keys on the keyboard to select the version Windows what you want
Press Enter, and then immediately begin tapping the F8 key. The Windows Advanced Options menu appears.
Scroll to and select the Safe mode menu item, and then press Enter.
Windows 2000
If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
When you see the black-and-white Starting Windows bar at the bottom of the screen, start tapping the F8 key. The Windows 2000 Advanced Options Menu appears.
Ensure that the Safe mode option is selected. In most cases, it is the first item in the list and is selected by default.
Press Enter. The computer then begins to start in Safe mode.
When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
Windows 98/Me
Restart the computer.
Just after the POST diagnostics and memory count, start pressing the F8 key
On the Startup Menu, choose Safe Mode
or you may use the System Configuration Utility Method.
While in Normal mode, Close all programs.
Click Start, Run and type MSCONFIG in the box and click OK
In the System Configuration Utility, on the General Tab, click the Advanced Button
In the Advanced Troubleshooting Settings dialog box, check Enable Startup Menu. Click OK. Click OK again when the System Configuration Utility reappears.
You will be prompted to restart the computer. Click Yes. The computer will restart in Safe mode.
When you are finished with troubleshooting in Safe mode, open MSCONFIG again and uncheck "Enable Start-up Menu." under the Advanced Menu, then click OK and restart your computer
Windows 95
Restart the computer.
Just after the POST diagnostics and memory count, start pressing the F8 key
On the Startup Menu, choose Safe Mode
8 After 30 seconds 5 minutes you will be loaded into windows safe mode (it says safe mode on all four corners of your screen). Windows may ask if you if you would like to enter safe mode. Choose Yes.
9 Now its time to load AntiVir. You may have a shortcut on your desktop or you can load AntiVir by clicking Start Programs AntiVir PersonalClassic Edition Start AntiVir PersonalEdition Classic
10 Click the Scanner Tab
11 Right Click Local Drives and click scan.
12 Your entire computer will be scanned now. This entire process can take 1-4 hours (typically). During this process will most likely encounter malware ( such as viruses, spyware, adware or Trojans ). You should always try to remove malware in this order:
a. Repair
b. Quarantine
c. Rename
d. Delete
16. After the scan has completed and the malware has been neutralized you should do a reboot.
The following steps below are removing additional malware left behind. We will be using MalwareBytes AntiMalware which can be downloaded from (malwarebytes.org). MalwareBytes Antimalware comes in 2 flavors: Free and Paid. The paid version offers always on protection and the free version requires you to initialize the scan.
1. So, download MalwareBytes (from malwarebytes.org) and install it.
2. Update MalwareBytes by launching it and clicking the update tab and then clicking check for updates.
3. Once MalwareBytes has been completely updated please reboot into safe mode. If you dont remember how to boot into safe mode please read steps 9,10 and 11 from above.
4. In safe mode launch MalwareBytes.
5. Select Perform a Full Scan and click Scan.
6. Select the Drives that you want to scan and click Scan.
7. At the end of the malwarebytes scan quarantine anything that it finds.
8. Reboot.
Optional Programs to run if your still experiencing malware issue are
ComboFix (Windows XP ONLY)
SmitFraudFix
VundoFix
2. Uninstall your current antivirus via add/remove programs in the control panel. I know this may seem a little weird since we are trying to remove malware, but its obvious that your current antivirus is not working otherwise you wouldnt be reading this. If you dont have antivirus, then you can skip this step.
3. Visit the following link to download AntiVir [ Register or Signin to view external links. ] to your download folder (like youre my documents or desktop for example) The download is about 17 mb and takes about 1-2 min on cable or dsl.
4. Double Click antivir_workstation_win7u_en_h (looks like a little umbrella) and follow the default install options.
5. AntiVir will want to download an update. Please let the update download and install.
6. Once AntiVir has been completely updated you may start encountering some virus detections. If you do please quarantine infections first (and only delete as a second option).
7. Now, we are going to reboot your PC in Safe Mode. Safe Mode loads a bare bones version of windows and disables 90% of viruses and their protection mechanisms.
Windows 7
Turn the computer on or Restart the computer
Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected, not Repair Your Computer
Press Enter. The computer then begins to start in Safe mode.
When you are finished with troubleshooting, close all programs and restart the computer as you normally would
Windows Vista
Windows Vista is similar to Windows XP for starting in Safe Mode.
Turn the computer on or Restart the computer
Start tapping the F8 key. The Windows Advanced Boot Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected (the top option)
Press Enter. The computer then begins to start in Safe mode.
When you are finished with troubleshooting, close all programs and restart the computer as you normally would.
Windows XP
If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.
If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
Ensure that the Safe mode option is selected.
Press Enter. The computer then begins to start in Safe mode.
When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
To use the System Configuration Utility method
Close all open programs.
Click Start, Run and type MSCONFIG in the box and click OK
The System Configuration Utility appears, On the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK and Restart your computer when prompted.
The computer restarts in Safe mode.
Perform the troubleshooting steps for which you are using Safe Mode.
When you are finished with troubleshooting in Safe mode, open MSCONFIG again, on the BOOT.INI tab, uncheck "/SAFEBOOT" and click OK to restart your computer
Windows as part of a multiboot system
Use this method ONLY if you have multiple operating systems installed on your computer.
If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
When the Boot loader menu (list of the available operating systems) appears, use the arrow keys on the keyboard to select the version Windows what you want
Press Enter, and then immediately begin tapping the F8 key. The Windows Advanced Options menu appears.
Scroll to and select the Safe mode menu item, and then press Enter.
Windows 2000
If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
When you see the black-and-white Starting Windows bar at the bottom of the screen, start tapping the F8 key. The Windows 2000 Advanced Options Menu appears.
Ensure that the Safe mode option is selected. In most cases, it is the first item in the list and is selected by default.
Press Enter. The computer then begins to start in Safe mode.
When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.
Windows 98/Me
Restart the computer.
Just after the POST diagnostics and memory count, start pressing the F8 key
On the Startup Menu, choose Safe Mode
or you may use the System Configuration Utility Method.
While in Normal mode, Close all programs.
Click Start, Run and type MSCONFIG in the box and click OK
In the System Configuration Utility, on the General Tab, click the Advanced Button
In the Advanced Troubleshooting Settings dialog box, check Enable Startup Menu. Click OK. Click OK again when the System Configuration Utility reappears.
You will be prompted to restart the computer. Click Yes. The computer will restart in Safe mode.
When you are finished with troubleshooting in Safe mode, open MSCONFIG again and uncheck "Enable Start-up Menu." under the Advanced Menu, then click OK and restart your computer
Windows 95
Restart the computer.
Just after the POST diagnostics and memory count, start pressing the F8 key
On the Startup Menu, choose Safe Mode
8 After 30 seconds 5 minutes you will be loaded into windows safe mode (it says safe mode on all four corners of your screen). Windows may ask if you if you would like to enter safe mode. Choose Yes.
9 Now its time to load AntiVir. You may have a shortcut on your desktop or you can load AntiVir by clicking Start Programs AntiVir PersonalClassic Edition Start AntiVir PersonalEdition Classic
10 Click the Scanner Tab
11 Right Click Local Drives and click scan.
12 Your entire computer will be scanned now. This entire process can take 1-4 hours (typically). During this process will most likely encounter malware ( such as viruses, spyware, adware or Trojans ). You should always try to remove malware in this order:
a. Repair
b. Quarantine
c. Rename
d. Delete
16. After the scan has completed and the malware has been neutralized you should do a reboot.
The following steps below are removing additional malware left behind. We will be using MalwareBytes AntiMalware which can be downloaded from (malwarebytes.org). MalwareBytes Antimalware comes in 2 flavors: Free and Paid. The paid version offers always on protection and the free version requires you to initialize the scan.
1. So, download MalwareBytes (from malwarebytes.org) and install it.
2. Update MalwareBytes by launching it and clicking the update tab and then clicking check for updates.
3. Once MalwareBytes has been completely updated please reboot into safe mode. If you dont remember how to boot into safe mode please read steps 9,10 and 11 from above.
4. In safe mode launch MalwareBytes.
5. Select Perform a Full Scan and click Scan.
6. Select the Drives that you want to scan and click Scan.
7. At the end of the malwarebytes scan quarantine anything that it finds.
8. Reboot.
Optional Programs to run if your still experiencing malware issue are
ComboFix (Windows XP ONLY)
SmitFraudFix
VundoFix
You are viewing our Forum Archives. To view or take place in current topics click here.