System32 wrote If I am not mistaken, the shortcut on a dell is control - F11

Just press those before windows boots up ( instead of F8/DEL/whatever to enter BIOS setup )

duck123 wrote

System32 wrote If I am not mistaken, the shortcut on a dell is control - F11

Just press those before windows boots up ( instead of F8/DEL/whatever to enter BIOS setup )

So just keep tapping ctrl and f11 at the same time

duck123 wrote I have a dell windows vista that is about 4-5 years old. we got viruses on it and my parent bought a new computer. they gave this one to me now and all i want to do is make it to the day it came out of the box however we didn't have the system restore disks. plus i tried the tapping f8 and going in to the advanced boot up menu how ever that didn't work out it ended up loading a a regular screen where you would click a user to loin however it was no picture and the users name was "other user" when u click on it it comes up with a user name and pass word and non of the adman passwords will work. Dell want to charge me 50-100 buck for something they can do over the phone the only system restore disk we have is a hp windows 7 i relay need this restored because my laptop cant handle PC gaming and i don't want to download any more games to the desktops because its eventually some how gonna get restore any help would be greatly appreciated please help.

System32 wrote

duck123 wrote

System32 wrote If I am not mistaken, the shortcut on a dell is control - F11

Just press those before windows boots up ( instead of F8/DEL/whatever to enter BIOS setup )

So just keep tapping ctrl and f11 at the same time

Just press them both at the same time before windows actually boots up, that should normally start the dell recovery.

kkirkwood4 wrote

duck123 wrote I have a dell windows vista that is about 4-5 years old. we got viruses on it and my parent bought a new computer. they gave this one to me now and all i want to do is make it to the day it came out of the box however we didn't have the system restore disks. plus i tried the tapping f8 and going in to the advanced boot up menu how ever that didn't work out it ended up loading a a regular screen where you would click a user to loin however it was no picture and the users name was "other user" when u click on it it comes up with a user name and pass word and non of the adman passwords will work. Dell want to charge me 50-100 buck for something they can do over the phone the only system restore disk we have is a hp windows 7 i relay need this restored because my laptop cant handle PC gaming and i don't want to download any more games to the desktops because its eventually some how gonna get restore any help would be greatly appreciated please help.

Didn't understand that a whole lot, but I think I caught most of it. I'm running on Windows 7 right now, and here's what you do:

Control Panel\All Control Panel Items\Recovery\Advanced Recovery Methods > "Return Computer To Factory Conditions"

For Vista, if that is the computer you want reset, I don't think it would vary much from the directory I stated. Let me know if this works, and if not, I'll try to help more.

-Kevin

kkirkwood4 wrote If that doesn't work, I'll boot up my CPU which has Vista on it.

(I reset it back to a 2010 back up yesterday)

-Kevin