You are viewing our Forum Archives. To view or take place in current topics click here.
Need Help Update Not Working
Posted:

Need Help Update Not WorkingPosted:

sargentguns
  • Ladder Climber
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
Right so i got a notification today saying i have a system update so i download the update and clicked install it turns off and then goes to updating screen but then fails half way through any suggestions why this might be happening
#2. Posted:
BossHaug
  • Rated Awesome
Status: Offline
Joined: Jun 18, 200915Year Member
Posts: 3,907
Reputation Power: 342
Status: Offline
Joined: Jun 18, 200915Year Member
Posts: 3,907
Reputation Power: 342
No telling why it's happening, but what type of phone do you have?

You can try backing up your information and doing a factory reset then trying to update it.
#3. Posted:
sargentguns
  • Ladder Climber
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
i have a sony xperia s also my sony pc companion is not working so i cant back up my phone is there any other way i can back it up?
#4. Posted:
-Ben-
  • TTG Champion
Status: Offline
Joined: Feb 03, 201014Year Member
Posts: 8,154
Reputation Power: 394
Status: Offline
Joined: Feb 03, 201014Year Member
Posts: 8,154
Reputation Power: 394
Do you happen to be rooted and have uninstalled, frozen or modified any system apps in the slightest?
#5. Posted:
sargentguns
  • Ladder Climber
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
Yes I have uninatalled my root can I still update
#6. Posted:
-Ben-
  • TTG Champion
Status: Offline
Joined: Feb 03, 201014Year Member
Posts: 8,154
Reputation Power: 394
Status: Offline
Joined: Feb 03, 201014Year Member
Posts: 8,154
Reputation Power: 394
sargentguns wrote Yes I have uninatalled my root can I still update
Wait, you have fully unrooted your phone? I meant like apps that come stock with the phone! If you have modified, frozen or uninstalled them using your root access it will cause the update to fail no matter what you do! Having the phone rooted itself wont cause the update to fail at all?
#7. Posted:
sargentguns
  • Ladder Climber
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
well i don't think i did any of those things why is it not working is there anyway i can update
#8. Posted:
-Ben-
  • TTG Champion
Status: Offline
Joined: Feb 03, 201014Year Member
Posts: 8,154
Reputation Power: 394
Status: Offline
Joined: Feb 03, 201014Year Member
Posts: 8,154
Reputation Power: 394
sargentguns wrote well i don't think i did any of those things why is it not working is there anyway i can update
Try re-rooting your phone first and then doing what BossHaug Said! I know you said you cant get it to work but when you do a factory reset all your stuff will be lost so you will obviously want to be able to restore it later on! If the update doesn't work after taking a factory reset I'll help you find an other way of getting the update to your phone!
#9. Posted:
sargentguns
  • Ladder Climber
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
Status: Offline
Joined: Apr 13, 201113Year Member
Posts: 389
Reputation Power: 14
i have done a factory reset still failing :/
#10. Posted:
-Ben-
  • TTG Champion
Status: Offline
Joined: Feb 03, 201014Year Member
Posts: 8,154
Reputation Power: 394
Status: Offline
Joined: Feb 03, 201014Year Member
Posts: 8,154
Reputation Power: 394
sargentguns wrote I have done a factory reset still failing :/
Right,I'm just going to assume that you were on Android 4.0.4 before doing the factory reset and you are trying to get to android 4.1.2 which is Jellybean, the newest android version available via official OTA updates for your phone? Now that you have done the Factory reset can the phone be updated back to android 4.0.4 or does it just stay on the Stock Android 2.3?
Jump to:
You are viewing our Forum Archives. To view or take place in current topics click here.