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New iPhone 5 | Need Help
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New iPhone 5 | Need HelpPosted:
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I just got a new iphone 5 and as soon as I started using it, I was watching a video and the sound cut out. I tried turning it up but it said there were headphones plugged in when I didn't have any plugged in. I restarted my phone, plugged in headphones and unplugged them but I can't figure it out. I really don't want to go back to the apple store because I live very far away and I'd have to schedule an appointment etc. but if someone could help me figure it out I'd really appreciate it.
#2. Posted:
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Try restoring the phone. If it is a software problem then this would fix it. If this doesn't fix it then it is a hardware problem and you would have to get it replaced. Hope I helped. PM me if you don't know how to restore.
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#3. Posted:
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Can you hear anything through the headphones?
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#4. Posted:
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Thats Watcha Get For Buying Apple Products
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#5. Posted:
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Reeve wrote Can you hear anything through the headphones?Sometimes I can hear through the headphones. But most times no.
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#6. Posted:
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do a system restore that may help
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#7. Posted:
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Motto: https://www.thetechgame.com/Forums/t=7804 333/vote-for-tune-of-the-week-friday-nigh ts-lockdown-dj-sets.html
Motto: https://www.thetechgame.com/Forums/t=7804 333/vote-for-tune-of-the-week-friday-nigh ts-lockdown-dj-sets.html
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Have you tried other headphones? It could be them rather than your iPhone.
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#8. Posted:
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Kyle93 wrote Have you tried other headphones? It could be them rather than your iPhone.Yes I've plugged in other headphones. I've plugged in 3 different headphones and it still doesn't work.
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#9. Posted:
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Shmaw wroteRestore the iPhone if the problem continues there is hardware failure so you would most likely have to get a new iphone.Reeve wrote Can you hear anything through the headphones?Sometimes I can hear through the headphones. But most times no.
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#10. Posted:
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This is a common problem for the iPhone 5. My uncle and my sound went out! If you have verizon just take it back in there and they should send you a new 1
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