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Gateway laptop help?
Posted:
Gateway laptop help?Posted:
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Joined: Jun 06, 201311Year Member
Posts: 23
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Status: Offline
Joined: Jun 06, 201311Year Member
Posts: 23
Reputation Power: 0
A virus was on the laptop after I got it from my mom and I tried doing a system format without a disk and I cant install windows or use safe mode anymore. Is there anyway for me to use that laptop again, or is it done for?
#2. Posted:
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Joined: Aug 19, 201113Year Member
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Status: Offline
Joined: Aug 19, 201113Year Member
Posts: 5,362
Reputation Power: 110
Try to reinstall windows. If you don't have a windows disc burn windows onto a disc or put it on a USB. Or you can buy a disc.
Once you reinstall windows it should be all good. I'm sure if you just get a copy of windows it wont ask you for the product key, if it does there should be a product key underneath the laptop.
You should of ran it in safe mode to begin with, with a program like Malwarebytes.
Once you reinstall windows it should be all good. I'm sure if you just get a copy of windows it wont ask you for the product key, if it does there should be a product key underneath the laptop.
You should of ran it in safe mode to begin with, with a program like Malwarebytes.
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