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BobMarIey
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I try to log on my FIFA 14 web app but every time it asks for a security question. Where do I make this question? I don't have the actual game obviously.


Last edited by BobMarIey ; edited 1 time in total
#2. Posted:
Pathos
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You must have made the security question when you made your EA account. If you've forgotten your answer to it than I guess you'll have to contact EA Live Support.
#3. Posted:
BobMarIey
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Feels wrote You must have made the security question when you made your EA account. If you've forgotten your answer to it than I guess you'll have to contact EA Live Support.


it says i havent even made one yet which is impossible
#4. Posted:
Pathos
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Whoa wrote
Feels wrote You must have made the security question when you made your EA account. If you've forgotten your answer to it than I guess you'll have to contact EA Live Support.


it says i havent even made one yet which is impossible


Gyazo what you're looking at. If you haven't set a Security Question I'm not sure why they're asking you for it...
#5. Posted:
BobMarIey
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Feels wrote
Whoa wrote
Feels wrote You must have made the security question when you made your EA account. If you've forgotten your answer to it than I guess you'll have to contact EA Live Support.


it says i havent even made one yet which is impossible


Gyazo what you're looking at. If you haven't set a Security Question I'm not sure why they're asking you for it...


[ Register or Signin to view external links. ] there is the link
#6. Posted:
Pathos
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Whoa wrote
Feels wrote
Whoa wrote
Feels wrote You must have made the security question when you made your EA account. If you've forgotten your answer to it than I guess you'll have to contact EA Live Support.


it says i havent even made one yet which is impossible


Gyazo what you're looking at. If you haven't set a Security Question I'm not sure why they're asking you for it...


[ Register or Signin to view external links. ] there is the link


Erm, maybe go through your Origin account settings to see if you can set one.
#7. Posted:
GumMice
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This happenend with me at the beginning of fifa 13, once fifa 14 is released on console, then you will need to logon to a trusted console, from that point you will be able to set up a security question, you are unable to do it on the web app if you have not previously played a fifa game and the account you are logging onto in the past. Best bet would be to wait until the game is fully released or to contact ea live support.
Ea support can be found here [ Register or Signin to view external links. ]
#8. Posted:
BobMarIey
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GumMice wrote This happenend with me at the beginning of fifa 13, once fifa 14 is released on console, then you will need to logon to a trusted console, from that point you will be able to set up a security question, you are unable to do it on the web app if you have not previously played a fifa game and the account you are logging onto in the past. Best bet would be to wait until the game is fully released or to contact ea live support.
Ea support can be found here [ Register or Signin to view external links. ]


but i played fifa 13 ut a lot lol
#9. Posted:
GumMice
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but i played fifa 13 ut a lot lol


i attempted to look into your problem more, i found an article talking about it a little bit

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in regards to your account i guess you got unlucky and are going to have to wait until you can access a trusted console that you can trade with and set up a new security question from there, alas i was in the same situation as you are right now except for me it was fifa 13, i know the feel and it sucks bro, sorry
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