hey. i had this problem and rockstar said that they will be fixing it shortly. just dont make a new character in that file or the old one will be gone forever.

well its happend to me and happens every weeekend but all i do is NOT create a new charcter but i delete the most recent update and re download it and my charcter comes back hope thiss helped

Zammyx wrote clear your system cache by going on ... system then memory , press 'Y' and then press clear system cache , if rockstar sais that the cloud servers are down keep pressing 'retry' untill it gets you into a game

after I have done this do I then create another character in a different slot, then do the online tutorial then switch to story mode then switch back to online to see if it saves?

Your characters are saved by the cloud servers, they might be down but t the same time cloud servers are terrible. You should leave it for 5 mins and then retry, if that doesnt work then try saving a character to a usb then saving it to your main hard drive

Cameron- wrote

Zammyx wrote clear your system cache by going on ... system then memory , press 'Y' and then press clear system cache , if rockstar sais that the cloud servers are down keep pressing 'retry' untill it gets you into a game

after I have done this do I then create another character in a different slot, then do the online tutorial then switch to story mode then switch back to online to see if it saves?

no, complete the online tutorial and stay in the game beacuse that becomes its own server after the tutorial is complete , then try Finding a new session ( press start, Online , Find new session) see if this works

Cadmanmonkey wrote well its happend to me and happens every weeekend but all i do is NOT create a new charcter but i delete the most recent update and re download it and my charcter comes back hope thiss helped

sometimes my character saves but his rank gets put back to whatever I came online and started back every every time I turn it off

I recomend you just give it some time man. My character got messed up and nothing saved so i remade him and then it reset again so i just stopped playing i got on again recently and everything came back my best answer is just chill and layback for a bit

Zammyx wrote

Cameron- wrote

Zammyx wrote clear your system cache by going on ... system then memory , press 'Y' and then press clear system cache , if rockstar sais that the cloud servers are down keep pressing 'retry' untill it gets you into a game

after I have done this do I then create another character in a different slot, then do the online tutorial then switch to story mode then switch back to online to see if it saves?

no, complete the online tutorial and stay in the game beacuse that becomes its own server after the tutorial is complete , then try Finding a new session ( press start, Online , Find new session) see if this works

I will be going online in the next 30 mins and if this works the gold is yours:)&say if I get to level 15 tonight then turn my xbox off then go online tomorrow will it all save?And did that method work for you?

Cameron- wrote

Cadmanmonkey wrote well its happend to me and happens every weeekend but all i do is NOT create a new charcter but i delete the most recent update and re download it and my charcter comes back hope thiss helped

sometimes my character saves but his rank gets put back to whatever I came online and started back every every time I turn it off

well sorry but i dont know anythink else except make sure it doesnt say somethink like "cloud severs down will not cannot save"

also what i do is when im going to go offline i always quit to single player to make sure it defently saves before turning console off

Cameron- wrote

Zammyx wrote

Cameron- wrote

Zammyx wrote clear your system cache by going on ... system then memory , press 'Y' and then press clear system cache , if rockstar sais that the cloud servers are down keep pressing 'retry' untill it gets you into a game

after I have done this do I then create another character in a different slot, then do the online tutorial then switch to story mode then switch back to online to see if it saves?

no, complete the online tutorial and stay in the game beacuse that becomes its own server after the tutorial is complete , then try Finding a new session ( press start, Online , Find new session) see if this works

I will be going online in the next 30 mins and if this works the gold is yours:)&say if I get to level 15 tonight then turn my xbox off then go online tomorrow will it all save?And did that method work for you?

yeah it works for me + btw if you do not turn the xbox off while the you are in an online session make sure you do the following .. press start go on to 'online' then press leave GTA online it should put you back into single player , this is the best way to make sure that your Online character Stats, Money, Etc saves