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Can't recover my xbox live account! HELP
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Can't recover my xbox live account! HELPPosted:

LS1
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So I bought a new xbox today and wanted to recover my account on the new xbox but I can't. I also told my girlfriend to try to download it on her xbox but it does not let her recover it either. It gives me an error saying that something is wrong with my account. I updated all my security proofs and make sure everything was correct. I tried switching my Gamertag to another live account and it gives me an error saying that I can't switch my account at this time and to visit Xbox.com/AccountSwap. I have tried everything and I have over 500 dollars invested into tha account and I really don't want to lose that account :/ Help me please
#2. Posted:
Nodus
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Have you tried contacting Xbox support?
#3. Posted:
Crenshaw
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Have you checked if you have an app password? If you're using hotmail or outlook or live.

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#4. Posted:
LS1
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Yes I have called an also chatted with Microsoft support but they couldn't do anything to help me
#5. Posted:
LS1
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Where does it say the app password?
#6. Posted:
Crenshaw
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NotJealous wrote Where does it say the app password?


Go on your email, then go to account settings, then security info.
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