So a few days ago I sent a ticket asking why I was still muted for no reason.. This is what was just sent to me:

Hi Tzephyr,

In recent weeks, a small number of Grand Theft Auto Online players sought to exploit the game by generating and distributing game-breaking amounts of in-game cash, disrupting the experience for other players. As part of the maintenance period on January 15, 2014, we are removing the counterfeit GTA$ from the game via community-wide automatic adjustments to players account balances. Anyone who innocently received GTA$ as a result of these exploits but did not engage in cheating to acquire it will not face any further action - the funds will just be removed, and you'll be able to keep any items you currently own. Those who actively engaged in cheating and exploiting the game in this manner will, however, be subject to in-game penalties at our discretion. This may include being placed in isolated cheater pools or banned from GTA Online altogether.

At this time, you do not need to do anything further and this ticket will resolve on its own. We will continue to issue hotfixes and title updates on an ongoing basis to counter the negative impact this has had on gameplay. We look forward to seeing you Online!


Just.... Facepalm...

Can anyone tell me how this helps my ticket at all?

They sent me a month+ old message.. Ugh..