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xbox live error
Posted:

xbox live errorPosted:

11Bravo
  • New Member
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Joined: Nov 12, 201311Year Member
Posts: 31
Reputation Power: 1
Status: Offline
Joined: Nov 12, 201311Year Member
Posts: 31
Reputation Power: 1
I'm trying to redeem a prepaid card for 3 + 1 months of Xbox live (1month extra) and it keeps telling me "This payment option can't be used for the purchase. Please select a different payment option or add a new one."

I don't understand
#2. Posted:
Electrics
  • TTG Master
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Joined: Apr 13, 201212Year Member
Posts: 865
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Status: Offline
Joined: Apr 13, 201212Year Member
Posts: 865
Reputation Power: 35
How are you redeeming the code? You may have to use [ Register or Signin to view external links. ]
#3. Posted:
11Bravo
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Joined: Nov 12, 201311Year Member
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Status: Offline
Joined: Nov 12, 201311Year Member
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I have used Xbox 360, my phone, tablet and PC same message pops up.
#4. Posted:
DFM
  • Challenger
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Joined: May 14, 201410Year Member
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Joined: May 14, 201410Year Member
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probably different region than the one you are currently in
#5. Posted:
Shxdow-
  • Wise One
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Joined: Mar 14, 201311Year Member
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Status: Offline
Joined: Mar 14, 201311Year Member
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Contact Microsoft over the phone they are useless but worth a try
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