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Router problems, please help
Posted:

Router problems, please helpPosted:

Bz377
  • Ladder Climber
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Joined: Sep 02, 201113Year Member
Posts: 373
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Status: Offline
Joined: Sep 02, 201113Year Member
Posts: 373
Reputation Power: 13
For some reason my router restarts randomly, and when it does it discounts anything connect to the LAN ports. Although anything connected through Wi-Fi stays on. For instance I will have my Xbox connected to wired (Ethernet), and my laptop will be wireless. When the router restarts I can still connect to the internet on my laptop, but then it will disconnect from Xbox live. I hope someone knows how to fix this because I don't want to call cox, and have someone come to my home, and then charge me.
#2. Posted:
Adam
  • PC Master Race
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Status: Offline
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Sounds like you have a bad router.

Pick up a decent one and you should be A okay

[Im not the best when it comes to networking so if anyone else wants to chip in...]
#3. Posted:
Jessica_
  • Wise One
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Joined: Jul 19, 201113Year Member
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Status: Offline
Joined: Jul 19, 201113Year Member
Posts: 530
Reputation Power: 29
Considering it's their router with faults you shouldn't have to pay. Just ask for a new router instead of someone coming out and basically doing fk all and charging you a hefty amount for something you can fix on your own.

Get a new router the see if the problem is still there.
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