Someone please help, would mean alot

I guess i'm down to my last resort.

20 Xbox One Gift Card to the person that helps me fix my headset mic to work

I know 20 Xbox One gift card isn't much but it's all i have to give.

Try updating your controller

Settings - Devices & Accessories - Xbox one Controller - Update


Also, try changing the batteries in your controller, or using another controller maybe.

You can always try the customer support from the headphones website.

I have updated my controller, i have tried changing the batteries and i don't have another controller.

I have tried contacting the support team but there was no help.

Anyone know what the problem is? 20 Xbox One gift card to the person that helps my problem, thank you

Broken adapter, it has happened to me before, I got it exchanged.

Kazu wrote Broken adapter, it has happened to me before, I got it exchanged.

Adapter is fine because i can switch the game volume on and turn it up and down

RexumHD1 wrote

Kazu wrote Broken adapter, it has happened to me before, I got it exchanged.

Adapter is fine because i can switch the game volume on and turn it up and down

It isn't what is on the outside, but inside. It it also happened to my standard mic that comes with the Xbox One. I sounded like a robot to people and then it just stopped.

There can be a couple of solutions to this.

1. Might be muted (If the mute button is yellow it is muted)

2. Power cycling. Just hold down the xbox guide button or what ever its called for a couple of seconds and it should come up with turning of your console or turning of your controller.

3. Update the controller again. But this time use a micro-usb cable and take out the batteries, with the adapter plugged into the controller.

This happen to me to. I figured out that the boom mic that you plug into the headset wasn't in all the way and I unplugged it and plugged it back in and it worked.