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I need help with my xbl account.
Posted:
I need help with my xbl account.Posted:
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Joined: Oct 11, 201410Year Member
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Well recently i've been playing in modded lobbies on mw2 and didn't really see in harm in that seeing that, that game is old now. But xbox recently suspended my account for "cheating" now how do I see if this account ban or suspension is permanent or not?
It says that my account has been suspended till 2/3/15 which makes no sense because that date has already passed and i'm just very confused.
So if anyone has any information on this please help, thank you.
It says that my account has been suspended till 2/3/15 which makes no sense because that date has already passed and i'm just very confused.
So if anyone has any information on this please help, thank you.
#2. Posted:
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Im pretty sure the date hasn't passed and go to the email you log in to xbox with
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#3. Posted:
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That was 12 days ago so im not sure call them and say you joined a modded lobby and turned off your xbox but the stats stayed
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#4. Posted:
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im pretty sure its in the date/month/year format
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#5. Posted:
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Hmm Thats kinda wierd it could be what other are saying or maybe u got banned off another game and when they banned u they messed up?
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#6. Posted:
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Joined: Dec 30, 201211Year Member
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Joined: Dec 30, 201211Year Member
Posts: 4,106
Reputation Power: 64253
Like what I_Do_MoneyGlitches said, it's in the date/month/year format.
That means you'll be unbanned/unsuspended on the 2nd of March 2015.
That means you'll be unbanned/unsuspended on the 2nd of March 2015.
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#7. Posted:
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Joined: Jun 24, 201113Year Member
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Status: Offline
Joined: Jun 24, 201113Year Member
Posts: 312
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Any game you play, that inquires you may be cheating, can get you banned of xbox live.
The Date might be an error, I'd call Microsoft to explain your situation, and how they could help you. Like others said before, you can just say you joinned an online modded game without choice, and as soon as you turned off your xbox after a day or so you were banned.
Hope that helps.
The Date might be an error, I'd call Microsoft to explain your situation, and how they could help you. Like others said before, you can just say you joinned an online modded game without choice, and as soon as you turned off your xbox after a day or so you were banned.
Hope that helps.
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#8. Posted:
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Joined: Mar 29, 201212Year Member
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Once your Microsoft Account has been banned or temporarily suspended the Microsoft staff will send you a compliance email making you aware of why you were banned/suspended, when your ban/suspension will be up, and tips/steps in order not to fall victim to such again. Also they will leave contact info to their support team if you feel the bann/suspension was uncalled for or if an error like this occurs. Id take the time to call them and possibly get the account fixed or straightened out. Hope I helped!
AnonArts
AnonArts
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