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Xbox one turtle beach xo ones /help\ urgent
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Xbox one turtle beach xo ones /help\ urgentPosted:

xPUREx
  • Challenger
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So I got my xo ones yesterday and updated my controller and what not it was working fine yester day.

But now I can still hear game sound and my mic shows up on the screen, I can't hear myself through my
Mic and can't talk. My mic isn't muted. Please help me.
#2. Posted:
315
  • Gold Gifter
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What type of controller do you have? Are you using a stereo adapter with it?
#3. Posted:
xPUREx
  • Challenger
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I have unplugged the mic and didn't do anything. I'm using a normal Xbox controller and the mic piece that you plug into the controller
#4. Posted:
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xPUREx wrote I have unplugged the mic and didn't do anything and I'm use a normal Xbox controller.


So your using the stereo adapter with it? Or you have the new controller that has it built in? If you are using the adapter, update that as well, Then Hold down the power on the console itself for 20 seconds, Turn it back on, If it still doesn't work, Trying using a different controller if you have one.
#5. Posted:
xPUREx
  • Challenger
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Still same problem can hear others can't hear
Myself or talk. And I restarted my Xbox and didn't fix it.
#6. Posted:
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Speak with Xbox support, They may have a way for you to roll back the update, Mine did that after I updated, I thought it was the update, But it turned out to be the chat cord was shorted out right where it plugs in, I could hear the game, But couldn't talk to anyone.


Link for Xbox support

support.xbox.com
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