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Help! Xbox One randomly disconnecting from Xbox live
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Help! Xbox One randomly disconnecting from Xbox livePosted:

AlmightyAndre_
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I keep getting randomly disconnected from Xbox live but I automatically get reconnected within 15-25 seconds (so that lets me know my connection isn't dropping) and I play on wired connection. My connection speeds are 80 down and 12 up. This mostly happens when I'm playing black ops 3 because it never seems to happens when I'm watching Netflix. I've already tried all the restarting router and Xbox stuff. Would really appreciate it if someone knew a fix for this.
#2. Posted:
OMP
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Many different things could be causing this. Is your internet itself experiencing these hiccups or is it just your Xbox? Have you tried a Hard restart? Sounds funny but it solves alot of stupid issues.
#3. Posted:
AlmightyAndre_
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I've already tried hard reset and it's only my Xbox that's having this problem because I have my phone connected to the wifi and the connection doesn't drop or anything
#4. Posted:
Goosie
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First step is to go into your Internet settings on XBONE.

From there run an Advanced Test.

See if there is some packet loss; if there is it is your Internet.

Next is going to Xbox Support.

Their website normally shows errors happening on Xbox Live.
#5. Posted:
AlmightyAndre_
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I just tested my connection I have 0% packet loss
#6. Posted:
Xaldin
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Run a ping test if you can wire your computer to your router and let it run for a while. You should be able to see if its your internet or not
#7. Posted:
C4
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Motto: Yamborghini: Shawn the pedos are pedoing again #BanMaze
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Motto: Yamborghini: Shawn the pedos are pedoing again #BanMaze
Is there other people on the internet when this happens too you?

Like family members on the computer or maybe another console?
#8. Posted:
JACKOxL3G3ND
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i have been having the same problem so i contacted Microsoft and they said it would cost £100 to get it repaired because they seem to thing its the Ethernet port.
#9. Posted:
AlmightyAndre_
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I think I have found a fix for it.. I deleted my Xbox live account off my Xbox then I put it back on my Xbox and the problem hasn't happened since.
#10. Posted:
Dab
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I had them same problem, but mine was just being on a wireless connection that sucks so badly and hopefully you figure out a solution I know how much it annoys you DCing all the time
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