You are viewing our Forum Archives. To view or take place in current topics click here.
Need help with a virus
Posted:

Need help with a virusPosted:

TheBlueLion1905
  • New Member
Status: Offline
Joined: Mar 02, 20168Year Member
Posts: 26
Reputation Power: 1
Status: Offline
Joined: Mar 02, 20168Year Member
Posts: 26
Reputation Power: 1
Hi, I think I may have a virus and need help getting rid of it.. When I open up my task manager I find 5 tasks in Chinese which won't end. And there are a few programs which I cannot uninstall.

I've ran a scan with McAfee antivirus and said it dealt with 1 virus but I'm still getting stupid Chinese programs on my computer. If anyone could suggest anything I'd be greatly appreciated. Thanks
#2. Posted:
BCS
  • Summer 2020
Status: Offline
Joined: Apr 20, 201311Year Member
Posts: 1,721
Reputation Power: 297
Status: Offline
Joined: Apr 20, 201311Year Member
Posts: 1,721
Reputation Power: 297
If nothing else works try resetting but make sure you back up all files on a memory stick or something..
#3. Posted:
WittLowry
  • 2 Million
Status: Offline
Joined: Jun 20, 20159Year Member
Posts: 512
Reputation Power: 59
Status: Offline
Joined: Jun 20, 20159Year Member
Posts: 512
Reputation Power: 59
Get malware antivirus program.
#4. Posted:
Earthborn
  • Ladder Climber
Status: Offline
Joined: Feb 02, 20168Year Member
Posts: 351
Reputation Power: 14
Status: Offline
Joined: Feb 02, 20168Year Member
Posts: 351
Reputation Power: 14
I'd install AVG 2015. It's a great anti-virus program, my personal favorite. I'd also advise installing MalwareBytes. If you don't get any success, I think a reset/re-install is needed. Let this be a lesson, be careful of what you're downloading and installing. This typically happens when pirating games. I'd suggest doing a virus scan and files your download before installing or running the executable.
#5. Posted:
TheBlueLion1905
  • New Member
Status: Offline
Joined: Mar 02, 20168Year Member
Posts: 26
Reputation Power: 1
Status: Offline
Joined: Mar 02, 20168Year Member
Posts: 26
Reputation Power: 1
I've decided I'm just going to reset everything, but when I go to do this I get an error message saying:

The application or operating system couldn't be loaded because a required file is missing or contains errors. File: \windows\system32\winload.exe

How could I fix this? :/
#6. Posted:
Earthborn
  • Ladder Climber
Status: Offline
Joined: Feb 02, 20168Year Member
Posts: 351
Reputation Power: 14
Status: Offline
Joined: Feb 02, 20168Year Member
Posts: 351
Reputation Power: 14
Have you got an install disc handy? I think you'll have to reset via. Disc/USB. The virus, if you'd like has deleted a file needed to reinstall. Obtain a Windows disc, wipe the drive and do a fresh install.
#7. Posted:
TheBlueLion1905
  • New Member
Status: Offline
Joined: Mar 02, 20168Year Member
Posts: 26
Reputation Power: 1
Status: Offline
Joined: Mar 02, 20168Year Member
Posts: 26
Reputation Power: 1
I have a USB but no disc.. PC came with windows 7 already installed and I just updated to Windows 10..

Is it possible to do with a USB?
#8. Posted:
OMP
  • V5 Launch
Status: Offline
Joined: Dec 30, 20158Year Member
Posts: 1,301
Reputation Power: 88
Status: Offline
Joined: Dec 30, 20158Year Member
Posts: 1,301
Reputation Power: 88
If you already haven't, try doing it in safe-mode. Boot into safe-mode, open task manager. Right click the processes and open the file's location. Delete them and post results.


Last edited by OMP ; edited 1 time in total
#9. Posted:
Gary
  • Spooky Poster
Status: Offline
Joined: Mar 09, 201212Year Member
Posts: 5,781
Reputation Power: 5268
Motto: Consume Tacobell. Play RuneScape.
Motto: Consume Tacobell. Play RuneScape.
Status: Offline
Joined: Mar 09, 201212Year Member
Posts: 5,781
Reputation Power: 5268
Motto: Consume Tacobell. Play RuneScape.
Yes it is possible to create a bootable USB to restore from. Use Rufus Bootable USB creator. Download the Windows 10 ISO from the Microsoft website. Make the bootable USB then just restart the computer but set the USB to 1st in boot order so it will load the USB to reinstall Windows. Alternatively you could install a Linux distro instead of Windows 10 to avoid any common virus/malware problems in the future.


Rufus: [ Register or Signin to view external links. ]
Windows 10 ISO: [ Register or Signin to view external links. ]
Linux distro: [ Register or Signin to view external links. ]
Jump to:
You are viewing our Forum Archives. To view or take place in current topics click here.