You are viewing our Forum Archives. To view or take place in current topics click here.
Is it possible to get a refund on digital games?
Posted:

Is it possible to get a refund on digital games?Posted:

MattDopez
  • Challenger
Status: Offline
Joined: Sep 11, 201212Year Member
Posts: 191
Reputation Power: 7
Status: Offline
Joined: Sep 11, 201212Year Member
Posts: 191
Reputation Power: 7
Hey everyone is it possible to get a refund on digital games? I've looked on Xbox.com and it says you can but Idk what the requirements are to get a refund. I have Black Ops 3 and Madden 17 bought digitally and they both haven't opened for almost 2 weeks now. When I try to open them they crash and it says the game took too long to start. I've tried every troubleshooting option and none of them have worked. Will I be able to get a refund on these games? Thank you!
#2. Posted:
B19
  • Christmas!
Status: Offline
Joined: Jun 14, 201410Year Member
Posts: 1,193
Reputation Power: 85
Status: Offline
Joined: Jun 14, 201410Year Member
Posts: 1,193
Reputation Power: 85
Most likely yes, Contact xbox customer support online or over the phone. Explain your situation and just say it is very frustrating and you're willing to move on from it. They will refund your money back and strip you of your licenses for those games Hope I've helped.
#3. Posted:
MattDopez
  • V5 Launch
Status: Offline
Joined: Sep 11, 201212Year Member
Posts: 191
Reputation Power: 7
Status: Offline
Joined: Sep 11, 201212Year Member
Posts: 191
Reputation Power: 7
B19 wrote Most likely yes, Contact xbox customer support online or over the phone. Explain your situation and just say it is very frustrating and you're willing to move on from it. They will refund your money back and strip you of your licenses for those games Hope I've helped.


Thanks! I talked to customer support for a few hours last night and they helped me out!
#4. Posted:
Fairfax
  • KY Flood Relief
Status: Offline
Joined: Oct 18, 20159Year Member
Posts: 764
Reputation Power: 1426
Status: Offline
Joined: Oct 18, 20159Year Member
Posts: 764
Reputation Power: 1426
oh crap!

i didn't think this would be possible i was waiting on an update to this but this is pretty awesome that they would do that
#5. Posted:
TiiMe_II_Reload
Status: Offline
Joined: May 13, 201113Year Member
Posts: 288
Reputation Power: 12
Status: Offline
Joined: May 13, 201113Year Member
Posts: 288
Reputation Power: 12
I got a full refund for Far Cry Primal....But you have 30 days to get a refund after purchasing the game. You can only do it once a year.
#6. Posted:
Rux
  • Spooky Poster
Status: Offline
Joined: Sep 22, 201113Year Member
Posts: 855
Reputation Power: 81
Status: Offline
Joined: Sep 22, 201113Year Member
Posts: 855
Reputation Power: 81
yes u can indeed refund digital games ive been SEing a method on this for awhile but the way ive been doing it i still have the license keys for the games an got my money so basically double my money so yes it is possible to get refund
Jump to:
You are viewing our Forum Archives. To view or take place in current topics click here.