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USB Problems Need Help (Solved)
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USB Problems Need Help (Solved)Posted:

Astraz
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EDIT: Solved it apparently my keyboard was taking too much power so I switched to a noral keyboard and everything worked fine.


So I bought this Razer Kraken 7.1 Chroma Headset but everytime I plug in the headset it disables my mouse where I can't use it at all. I've tried a few solutions I looked up but can't figure it out was hoping someone knows what to do here.

Much appreciated.

Happy Holidays!


Last edited by Astraz ; edited 1 time in total
#2. Posted:
Zydrin
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Make sure all your drivers are updated on both mouse and headset, sometimes older drivers can cause conflicts like these.
#3. Posted:
Astraz
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KyloCrux wrote Make sure all your drivers are updated on both mouse and headset, sometimes older drivers can cause conflicts like these.


They all are.
#4. Posted:
Astraz
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Update:

I tried using the headset on my laptop it worked fine with no problems disabling the mouse, but on my pc the problem still continues.
#5. Posted:
Zydrin
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Found this on another page. You could try this, and report back here, see if it helps!

"In device manager, find "Universal Serial Bus controllers" and expand that option.
For each entry under USB controllers, uninstall ALL of them, then restart the computer.
Also make sure you have the manufacturer drivers for your Mouse.
The reason why your mouse has both a keyboard and mouse entry is probably because your mouse has additional buttons and gaming capabilities, including the ability to mimic keyboard strokes."
#6. Posted:
Astraz
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KyloCrux wrote
Found this on another page. You could try this, and report back here, see if it helps!

"In device manager, find "Universal Serial Bus controllers" and expand that option.
For each entry under USB controllers, uninstall ALL of them, then restart the computer.
Also make sure you have the manufacturer drivers for your Mouse.
The reason why your mouse has both a keyboard and mouse entry is probably because your mouse has additional buttons and gaming capabilities, including the ability to mimic keyboard strokes."


Just tried that still did not fix it.
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