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It's not letting me play?
Posted:

It's not letting me play?Posted:

Abby
  • Winter 2021
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Joined: Dec 29, 20149Year Member
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So I just went all over the city trying to find a new power cable for my Xbox and getting mw2. Well after I got it all and downloaded mw2 it says" The current profile is not allowed to play on Xbox live". So I figured I ran out of live and I bought 3 months of it and it's still saying the same thing. I don't think I'm banned cuz I haven't touched my Xbox in months. Anyone know how to fix this cuz I really want to play

+rep
#2. Posted:
Greg
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have you signed out and back in since redeeming the code?
#3. Posted:
Streamah
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try redownloading the account and miight need to update your system
#4. Posted:
Abby
  • Winter 2021
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I shut my Xbox off twice and logged out and still not working. I googled it and it says that if you just redeemed a code it might take 24 hrs to fix. So that's kinda annoying
#5. Posted:
Greg
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Abby wrote I shut my Xbox off twice and logged out and still not working. I googled it and it says that if you just redeemed a code it might take 24 hrs to fix. So that's kinda annoying


are you on an xbox one or xbox 360?
#6. Posted:
Abby
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Greg wrote
Abby wrote I shut my Xbox off twice and logged out and still not working. I googled it and it says that if you just redeemed a code it might take 24 hrs to fix. So that's kinda annoying


are you on an xbox one or xbox 360?


I'm on the Xbox One
#7. Posted:
Greg
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Abby wrote
Greg wrote
Abby wrote I shut my Xbox off twice and logged out and still not working. I googled it and it says that if you just redeemed a code it might take 24 hrs to fix. So that's kinda annoying


are you on an xbox one or xbox 360?


I'm on the Xbox One


delete your profile from the 360 dash and redownload it
#8. Posted:
Abby
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How do I delete my profile lol
#9. Posted:
Greg
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Abby wrote How do I delete my profile lol


i don't think you have to delete it, just recover it again
#10. Posted:
Abby
  • Winter 2021
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Joined: Dec 29, 20149Year Member
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Where do I go to recover my profile? I don't see the option
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