Agnes wrote Treyarch cares about no one except for their damn game.

i think of it as its like were playing russian roulette every TIME we play online , they can reset and not even care and it can happen at any time... like russian roulette.

-LunchBox- wrote My friend got a message of this.
Hi,

Thank you for contacting Activision Technical Support!

We are sorry for the inconvenience this has caused you.

Unfortunately, Activision is not able to reset or restore anyone's account in online multiplayer.
We do not have access to anyone's stats or multiplayer rank in the game.

Rank resets usually occur by an interrupted communication between your console, ISP or the server. If there was a loss of packets or bandwidth at the end of a match or being unexpectedly ejected from the game, the stats can result in a reset or rollback when the stats were uploaded to the server. When this happens, there is corrupted data on the data file that is transferred to the Master Servers at the end of the match. In receiving the data, the Stats Servers try to correct the data file by resetting the stats.

The only other reasons to have stats reset is due to illegal activity or boosting in the game.
You can view our Security & Enforcement Policy using the following link: [ Register or Signin to view external links. ]

Your original stats and ranks cannot be retreived or restored because the file was overwritten.
If you continue playing, there are instances of rank and other stats retrieved to your account.
If this occurs frequently, please check you network connection and contact your ISP to have your line quality tested.

To prevent this from occurring in the future I recommend opening up your ports and forwarding them to a static IP address:

Set port forwarding on your router to the IP address of your Playstation 3. This game uses ports 53, 81, 88, 3074, 3075, 3478(UDP) and ports 53, 80, 81, 443, 5223, 3074(TCP).
For voice / video chat and online game play, direct communication with other PlayStation 3 systems is used for data transmission during voice / video chat and online gaming. The port number used for this is UDP: 3658.

You can check out [ Register or Signin to view external links. ] for further assistance in port forwarding your router or contact the router manufacturer.

Thanks! "

wow thats really low even for Gayarch

Sorry for the bump , but i agree with everyone. this is so dumb.

this is what happens when people go ban crazy

wow that sucks for u man

They are a fail. Treyarch makes a good game and they reset by mistake and cannot put you back.

-LunchBox- wrote if it war IW this wouldnt happen.

If this was IW this would happen and you wouldn't get a letter or explanation...

wow that really sucks treyarch fails

CrAzYsHoOtEr wrote wow that really sucks treyarch fails

i wish iw madethe game it would be 100 times better.

Well if you get reset theres usually a good reason