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Suspended from XBL. Need help!
Posted:

Suspended from XBL. Need help!Posted:

Auzzie
  • Resident Elite
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Joined: Feb 01, 201014Year Member
Posts: 211
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Status: Offline
Joined: Feb 01, 201014Year Member
Posts: 211
Reputation Power: 9
Hey iverytime i log on to my account it says i am suspended because of a payment not being made. Is there anyway to cancel the 1 month XBL i got cause i cant play on my account.
#2. Posted:
Prevolve
  • TTG Senior
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Joined: Mar 30, 201014Year Member
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Joined: Mar 30, 201014Year Member
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If you have a reccuring XBL subscription then the card you are using must not have sufficient funds, so it was cancelled
#3. Posted:
Auzzie
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Status: Offline
Joined: Feb 01, 201014Year Member
Posts: 211
Reputation Power: 9
Status: Offline
Joined: Feb 01, 201014Year Member
Posts: 211
Reputation Power: 9
It was the 1 month for 1$. But now i cant play becuase it didnt get paid and the credit card was cancelled? What do i do?
#4. Posted:
0141
  • Retired Staff
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Joined: Feb 03, 201014Year Member
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Joined: Feb 03, 201014Year Member
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This happened to me, as soon as the money goes into the card they will take it since you haven't already paid it.

Edit: You should be given the update payment option. If not then phone MS up and explain your situation and see what they have to say about it.
#5. Posted:
Auzzie
  • Resident Elite
Status: Offline
Joined: Feb 01, 201014Year Member
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Status: Offline
Joined: Feb 01, 201014Year Member
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Reputation Power: 9
Alright thanks.
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