Xbox LIVE

Notification of Permanent Suspension: Account theft, phishing, and/or solicitation


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[ DO NOT REPLY to this email address. It is not monitored. ]

This email is to notify you that your Xbox LIVE account privileges have been permanently suspended due to attempts to extract account information from other playersand/or attempts to use the Xbox LIVE service for commercial purposes. This conduct was discovered in your profile, your activities, and/or your communications.

The conduct that caused this suspension may include, but is not limited to:

Asking for another player's login, password, or personally-identifiable information
Unauthorized gamertag recovery
Offering to trade Xbox LIVE or in-game services for Microsoft Points or money
Your conduct was brought to the attention of the LIVE Enforcement Team through complaints filed by other Xbox LIVE users or in the course of our operation of the service. The LIVE Enforcement Team has reviewed the complaints and other evidence regarding your conduct and determined it violates the Xbox LIVE Terms of Use and/or Code of Conduct. Because your conduct is in violation, the LIVE Enforcement Team has issued a permanent suspension.

During your suspension, you will not be able to log into Xbox LIVE. Your Xbox LIVE privileges will not be reinstated.

Customer Support is not able to modify or provide any further details about your suspension.

Microsoft expects that all customers abide by the Code of Conduct. The Code of Conduct provides guidelines for appropriate behavior while using the service.

You can view the Xbox LIVE Code of Conduct from the Xbox LIVE Dashboard under Xbox LIVE Policies in Account Management, or by visiting [ Register or Signin to view external links. ] can view the Xbox LIVE Terms of Use by visiting [ Register or Signin to view external links. ] .

Note: if you are not a user of Xbox LIVE, this suspension may have been enacted due to your activity in the Zune Social. You can view the Zune Social Code of Conduct by visiting [ Register or Signin to view external links. ] . You can view the Zune Social Terms of Service by visiting [ Register or Signin to view external links. ] .

Thank you,


LIVE Enforcement Team


I never asked for anyones information. I never asked anyone if they would give me msp or money and I didnt recover anyones account I wasnt supposed to or whatever that means. WTF do I do? I have been banned on over 4 accounts now. I never mod. I never do anything like that. Why am I banned. What can I do to get unbanned? is it possible?