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MW3 / CoD Elite / Founder Service Info...
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MW3 / CoD Elite / Founder Service Info...Posted:
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Joined: Apr 28, 200915Year Member
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Status: Offline
Joined: Apr 28, 200915Year Member
Posts: 7,038
Reputation Power: 1354
To reduce the constant topics regarding the Status of the Call of Duty Elite service - here's some info for ya...
Call of Duty: Modern Warfare 3's launch has gone smooth in terms of online multiplayer stability -- players can play without experiencing any widespread issues like those faced by Battlefield 3 players following its launch.
What has not been working quite so well is the new Call of Duty Elite service. Users have been experiencing issues registering, logging in, accessing stats, and so on because Beachhead has had "trouble scaling the service to meet demand."
A new message on the service's status page -- where the status is currently labeled as "intermittent" -- explains what's going on and the efforts being made to keep users happy.
"[W]e are having trouble scaling the service to meet demand. Many of you are trying to get in and unfortunately, you can't right now," the message states. "You're frustrated, we know it, and we know we need to fix it. Our teams have been working non-stop to identify issues and resolve them as quickly as possible. Again, these issues have no impact on the performance of the game."
Both registration and login systems have been fixed, but the demand -- said to be "exceeding even our most optimistic expectations" earlier this week -- is still too much. To compensate for this as additional servers are added, access to Elite from the applications on Xbox 360 and PlayStation 3 will be limited for now.
As was stated when the issues first arose, gameplay data from both Black Ops and Modern Warfare 3 is safe even if you aren't able to see it at the moment. Once everything is resolved all of that data will be available through Elite.
In addition to the free and premium tiers of Elite (the latter of which costs $49.99 per year), those who bought the Hardened Edition of the game or an Elite membership by November 13 will receive Founder status. This is a lifetime status that grants access to exclusive competitions, prizes, and in-game goodies like camouflage, player cards, and emblems. This has all yet to be delivered, although doing so has been deemed "a priority."
To make up for all of the issues that early adopters have had to deal with, Founders -- which is to say - anyone with Elite at the moment -- will be receiving a free 30-day extension to their membership "to ensure that every premium member receives their full money's worth."
Additionally - everyone now has until the end of November to sign up and become a Founder (as opposed to the November 13 deadline). That's reassuring for those who, like myself, were hoping to wait for the problems to be resolved before subscribing. And yes, even those who sign up later this month and become Founders will get the extra 30 days of Elite premium membership.
While it's unfortunate that Elite couldn't have launched more smoothly, giving everyone a free month is a nice gesture to make up for an issue that might end up being resolved in less than a week. Unfortunately, we still don't have an estimate for when everything will be working properly - but at least we can play online multiplayer or even stay on TTG to pass the time...
Check [ Register or Signin to view external links. ] for instant service status.
This post will self-destruct when Elite is working fine
Additional customer support info [ Register or Signin to view external links. ]
Sno
Info from 1up
Last edited by Snowhiter ; edited 6 times in total
Call of Duty: Modern Warfare 3's launch has gone smooth in terms of online multiplayer stability -- players can play without experiencing any widespread issues like those faced by Battlefield 3 players following its launch.
What has not been working quite so well is the new Call of Duty Elite service. Users have been experiencing issues registering, logging in, accessing stats, and so on because Beachhead has had "trouble scaling the service to meet demand."
A new message on the service's status page -- where the status is currently labeled as "intermittent" -- explains what's going on and the efforts being made to keep users happy.
"[W]e are having trouble scaling the service to meet demand. Many of you are trying to get in and unfortunately, you can't right now," the message states. "You're frustrated, we know it, and we know we need to fix it. Our teams have been working non-stop to identify issues and resolve them as quickly as possible. Again, these issues have no impact on the performance of the game."
Both registration and login systems have been fixed, but the demand -- said to be "exceeding even our most optimistic expectations" earlier this week -- is still too much. To compensate for this as additional servers are added, access to Elite from the applications on Xbox 360 and PlayStation 3 will be limited for now.
As was stated when the issues first arose, gameplay data from both Black Ops and Modern Warfare 3 is safe even if you aren't able to see it at the moment. Once everything is resolved all of that data will be available through Elite.
In addition to the free and premium tiers of Elite (the latter of which costs $49.99 per year), those who bought the Hardened Edition of the game or an Elite membership by November 13 will receive Founder status. This is a lifetime status that grants access to exclusive competitions, prizes, and in-game goodies like camouflage, player cards, and emblems. This has all yet to be delivered, although doing so has been deemed "a priority."
To make up for all of the issues that early adopters have had to deal with, Founders -- which is to say - anyone with Elite at the moment -- will be receiving a free 30-day extension to their membership "to ensure that every premium member receives their full money's worth."
Additionally - everyone now has until the end of November to sign up and become a Founder (as opposed to the November 13 deadline). That's reassuring for those who, like myself, were hoping to wait for the problems to be resolved before subscribing. And yes, even those who sign up later this month and become Founders will get the extra 30 days of Elite premium membership.
While it's unfortunate that Elite couldn't have launched more smoothly, giving everyone a free month is a nice gesture to make up for an issue that might end up being resolved in less than a week. Unfortunately, we still don't have an estimate for when everything will be working properly - but at least we can play online multiplayer or even stay on TTG to pass the time...
Check [ Register or Signin to view external links. ] for instant service status.
This post will self-destruct when Elite is working fine
Additional customer support info [ Register or Signin to view external links. ]
Sno
Info from 1up
Last edited by Snowhiter ; edited 6 times in total
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#2. Posted:
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Nice post. Thanks for clearing it up.. ;)
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#3. Posted:
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Good Post lad
Blaazed
Blaazed
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#4. Posted:
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Well done mate. Good info.
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#5. Posted:
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I don't need MW3 multiplayer to pass the time,
I just go on TTG instead.
I just go on TTG instead.
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#6. Posted:
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Thanks for this man <3
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#7. Posted:
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As Soon As An Administrator Makes a good post - Sticky
A Random Guy - 2 Posts Then Inactive :trollin:
A Random Guy - 2 Posts Then Inactive :trollin:
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#8. Posted:
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Motto: PM me if you have any issues.
Motto: PM me if you have any issues.
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Motto: PM me if you have any issues.
Thanks for the update/information
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#9. Posted:
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I posted all of this an hour and a half ago
https://www.thetechgame.com/Forums/t=2492162/call-of-duty-elite-faqs-and-help-activision-answers-here.html
Last edited by Rhadamanthine ; edited 1 time in total
https://www.thetechgame.com/Forums/t=2492162/call-of-duty-elite-faqs-and-help-activision-answers-here.html
Last edited by Rhadamanthine ; edited 1 time in total
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#10. Posted:
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Generate wrote Nice post. Thanks for clearing it up.. ;)
Thanks man, I was gona buy this on the 16th so I'm glad I can be a founder now
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