Xian Mei,A employee at the Royal Palms Resort. Born and raised in Hong Kong, she chose an occupation that allowed her to leave her country of birth in order to experience different people and cultures. She is a fast learner, intelligent, and quick on her feet. Having just arrived at Banoi Island, Xian Mei was responsible for myriad menial tasks at the hotel, before starting work as a receptionist. This opportunity to meet and greet all the different nationalities that visited the hotel was ideal for Xian Mei, as it provided a perfect source of inspiration for her dreams of travelling the globe.

Sam B, A one-hit wonder rap star from New Orleans. He was booked by the Royal Palms Resort to perform his well-known song "Who Do You Voodoo, ****?" at a high profile hotel party. He gladly took the chance to play this gig. Once strong, self-confident and proud, Sam B has had a troubled past and a history of drug and alcohol abuse, as his private life became caught in a haze of fake friends and bad advisers. He believed his gig at Banoi was his last chance to get back on top.

Logan, A former NFL star, spoiled by life and successful in every possible way. Logan's ego finally put an end to his bright future. Taking part in a reckless street race with tragic consequences, Logan not only killed a young woman - his unfortunate passenger - he also fractured his knee, putting an end to his sports career. His fall from stardom inevitably followed and he plunged swiftly into a life of bitterness and despair. He ended up letting a blood drive use his name, and in return received an all expenses paid trip to Banoi.

Purna, A former officer of the New South Wales Police Force, referred to by the game as the 'Sydney Police department'. After losing her career when she shot a child molester who could not be prosecuted because of his wealth and connections, Purna then turned to working as a bodyguard for VIPs in dangerous places all over the world. She is hired not just for her skills but for her looks, as wealthy men do not mind showing up with Purna on their arm.

Ryder being interrogated about his loyalty to his country. He is then shown in a helicopter flying over the Island of Banoi discussing the bombing of the bridge to the mainland to prevent the infection from spreading. The soldier in the cockpit is revealed to be infected and attacks the pilot resulting in the Helicopter crashing in the City zone.