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Can't add msp, lost all msp! Help! (SOLVED)
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Can't add msp, lost all msp! Help! (SOLVED)Posted:

WubHD
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Herp a DERP. For you people that wont read the comment, the Alan Wake "American Nightmare" arcade game came out about 3 ays ago, not the FULL game!

So I recently went to go purchase some msp to buy this new "Alan wake" arcade game, but it showed my point balance as ":" I only had 50msp on my account, but I found it a little "fishy" so I went on the site and it says this where it normally says your microsoft point amount "Check Points Balance" when I try to add msp on my account it gives me the "you have found a glitch in the system" error page. error page.

I am wondering if this is just a bug or something happened to my account? any help would be nice! and yes, I'm waiting to talk to MS support. (will take 30 mins)


Last edited by WubHD ; edited 2 times in total
#2. Posted:
Greet
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sign out and in, or just wait till the next day because sometimes it glitches happens to me.
#3. Posted:
mikeyroe17
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WubHD wrote
So I recently went to go purchase some msp to buy this new "Alan wake" arcade game, but it showed my point balance as ":" I only had 50msp on my account, but I found it a little "fishy" so I went on the site and it says this where it normally says your microsoft point amount "Check Points Balance" when I try to add msp on my account it gives me the "you have found a glitch in the system" error page. error page.

I am wondering if this is just a bug or something happened to my account? any help would be nice! and yes, I'm waiting to talk to MS support. (will take 30 mins)


im on the phone with Microsoft rite now i ask about it because my points are not showing up either and she said its because there doing a system update
#4. Posted:
DJFATAL212
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try waiting 48 hours or try a different payment option
#5. Posted:
WubHD
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im on the phone with Microsoft rite now i ask about it because my points are not showing up either and she said its because there doing a system update

Thanks, I tweeted at there support and got the same response. I was scared for a minute o.O
#6. Posted:
GTA5
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Maybe A Glitch? Just Give It Some Time.

Also Alan Wake Isn't New? Lol
#7. Posted:
mikeyroe17
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im on the phone with Microsoft rite now i ask about it because my points are not showing up either and she said its because there doing a system update she said it should be cleared up by tomorrow
#8. Posted:
WubHD
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Rarity wrote Maybe A Glitch? Just Give It Some Time.

Also Alan Wake Isn't New? Lol

The arcade game, not the full game, It came out like 3 days ago :p
#9. Posted:
-Me
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Try signing out then back in.

Alan Wake is kinda old Btw.

EDIT: Oh, you fixed it.
#10. Posted:
mikeyroe17
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yeah no problem and same i was looking at some games to buy on there
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