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Wow, ELITE is not a good thing.
Posted:
Wow, ELITE is not a good thing.Posted:
Status: Offline
Joined: Jul 26, 201014Year Member
Posts: 326
Reputation Power: 13
Status: Offline
Joined: Jul 26, 201014Year Member
Posts: 326
Reputation Power: 13
My amazing conversation with an elite support guy telling me im screwed!
:suicide:
LIVE HELP
Hello, Ken
Dustin D: Activision Support reporting for duty!
You: hi. fourth time, same problem. completely unacceptable.
Dustin D: Ok, well I'll check into what's going on. I only see 1 case for you that was for an ELITE emblem ban, is that right?
You: 2 previous help guys said it would be fixed, one actually banned and unbanned my account to try
You: yes. i can not enlist in any operations
Dustin D: Ok, can you comment in ELITE?
You: on anything?
Dustin D: Yes, like your clan page.
You: um, im not in a clan, would sending a reply to someone enlisting in an operation be alright?
Dustin D: Sure
You: no sir
Dustin D: Ok, do you receive any errors or notifications when logging into ELITE or when using ELITE on your console?
You: when i try to enlist on the console it says ive "been suspended from enlisting in operations by an administrator due to breach of ELITE TOS"
You: along those lines
Dustin D: Ok thanks, that'll help us out. There is an issue with your account, we have tried work arounds to fix it however have had no success. I'm going to update this information and reupdate the appropriate parties.
You: so im basically stuck in ban limbo? you guys cant do anything and i cant enlist lol?
Dustin D: Unfortunately yes. We can't do anything else right now, and it has to be looked into a bit further. I do apologize for the inconvenience I know that it is certainly frustrating, and I'm going to do what I can to get this done as quickly as possible.
You: well thats annoying. spent the $50 or w/e and cant use the service. : /
Dustin D: Absolutely, I'm asking what can be done about that as well for you Ken.
You: what is the difference between regular and premium elite?
Dustin D: The main thing is that Premium members get the maps first and for free (they paid for it by paying the $50 already)
Dustin D: Aside from that, all the clanops, lone wolf ops, etc. However that has no real monetary value compared to the maps.
You: hm, so since i have the premuim account, could i just create a free one for ops then reattach my gamertag to the founder/premium one so i can dl the new maps when they come out?
You: so i could use the free one for everything and the elite just to obtain the maps?
You: *premium elite Dustin D: Which console are you on? You: 360
Dustin D: No I don't think you could come up with a work around like that on the 360. Since ELITE is tied to the gamertag itself.
You: because on the website i could unlist my gt with this account and put it to another via the "My account" at the top on the site, or if it is the gamertag itself would it matter which account its under to get the maps? sorry for the questions
You: just kinda want to do ops lol
Dustin D: Yea I understand. It wouldn't let you because it's just your Gamertag itself. You'd have to have another Gold gamertag.
You: oh the enlisting problem is caused by MY gamertag spicifically? has anyone else ever had this sort of problem to your knowledge? :O
Dustin D: Yes it is, and yes others have run into this after a ban doesn't expire correctly.
You: have any of their accounts been recovered?
Dustin D: Yes they have been fixed, it just takes some time and has to be sent up. Which I've already done for you
You: any rough ETA? or just whenever lol?
Dustin D: I don't really have an ETA unfortunately. However it's Monday, so the start of the business week. Like if this happened to you Friday night then you'd be screwed till the next business day. I can at least assure you of that. Chances are, it'll be done tomorrow.
Dustin D: I just can't guarantee it.
You: yup, i got 1-2 hrs on thurs, by sunday on fri, and 24-48 hrs on sat.
You: but i dont understand when it was that this happened, because I was banned for the BO emblem in Jan..or sometime then. but my ops stopped working only like a month ago
Dustin D: That's odd. If anything it shouldn't have worked the whole time.
Dustin D: Hopefully we can get it working soon though
You: yeah, i hope so You: well, thank you for the help
Dustin D: No problem Ken, thanks for being understanding. I know how frustrating it is that it's not resolved.
You: it's alright, i got BF3
Dustin D: Well enjoy your gaming and take care, I've already got your case set up so the right person should see it first thing in the morning.
You: ok sweet, thanks have a nice rest of your night!
Hello, Ken
Dustin D: Activision Support reporting for duty!
You: hi. fourth time, same problem. completely unacceptable.
Dustin D: Ok, well I'll check into what's going on. I only see 1 case for you that was for an ELITE emblem ban, is that right?
You: 2 previous help guys said it would be fixed, one actually banned and unbanned my account to try
You: yes. i can not enlist in any operations
Dustin D: Ok, can you comment in ELITE?
You: on anything?
Dustin D: Yes, like your clan page.
You: um, im not in a clan, would sending a reply to someone enlisting in an operation be alright?
Dustin D: Sure
You: no sir
Dustin D: Ok, do you receive any errors or notifications when logging into ELITE or when using ELITE on your console?
You: when i try to enlist on the console it says ive "been suspended from enlisting in operations by an administrator due to breach of ELITE TOS"
You: along those lines
Dustin D: Ok thanks, that'll help us out. There is an issue with your account, we have tried work arounds to fix it however have had no success. I'm going to update this information and reupdate the appropriate parties.
You: so im basically stuck in ban limbo? you guys cant do anything and i cant enlist lol?
Dustin D: Unfortunately yes. We can't do anything else right now, and it has to be looked into a bit further. I do apologize for the inconvenience I know that it is certainly frustrating, and I'm going to do what I can to get this done as quickly as possible.
You: well thats annoying. spent the $50 or w/e and cant use the service. : /
Dustin D: Absolutely, I'm asking what can be done about that as well for you Ken.
You: what is the difference between regular and premium elite?
Dustin D: The main thing is that Premium members get the maps first and for free (they paid for it by paying the $50 already)
Dustin D: Aside from that, all the clanops, lone wolf ops, etc. However that has no real monetary value compared to the maps.
You: hm, so since i have the premuim account, could i just create a free one for ops then reattach my gamertag to the founder/premium one so i can dl the new maps when they come out?
You: so i could use the free one for everything and the elite just to obtain the maps?
You: *premium elite Dustin D: Which console are you on? You: 360
Dustin D: No I don't think you could come up with a work around like that on the 360. Since ELITE is tied to the gamertag itself.
You: because on the website i could unlist my gt with this account and put it to another via the "My account" at the top on the site, or if it is the gamertag itself would it matter which account its under to get the maps? sorry for the questions
You: just kinda want to do ops lol
Dustin D: Yea I understand. It wouldn't let you because it's just your Gamertag itself. You'd have to have another Gold gamertag.
You: oh the enlisting problem is caused by MY gamertag spicifically? has anyone else ever had this sort of problem to your knowledge? :O
Dustin D: Yes it is, and yes others have run into this after a ban doesn't expire correctly.
You: have any of their accounts been recovered?
Dustin D: Yes they have been fixed, it just takes some time and has to be sent up. Which I've already done for you
You: any rough ETA? or just whenever lol?
Dustin D: I don't really have an ETA unfortunately. However it's Monday, so the start of the business week. Like if this happened to you Friday night then you'd be screwed till the next business day. I can at least assure you of that. Chances are, it'll be done tomorrow.
Dustin D: I just can't guarantee it.
You: yup, i got 1-2 hrs on thurs, by sunday on fri, and 24-48 hrs on sat.
You: but i dont understand when it was that this happened, because I was banned for the BO emblem in Jan..or sometime then. but my ops stopped working only like a month ago
Dustin D: That's odd. If anything it shouldn't have worked the whole time.
Dustin D: Hopefully we can get it working soon though
You: yeah, i hope so You: well, thank you for the help
Dustin D: No problem Ken, thanks for being understanding. I know how frustrating it is that it's not resolved.
You: it's alright, i got BF3
Dustin D: Well enjoy your gaming and take care, I've already got your case set up so the right person should see it first thing in the morning.
You: ok sweet, thanks have a nice rest of your night!
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