I just got it tonight and I've been trying to get rid of it. So what I did was start in safe mode with command prompt. I am currently at the admin: cmd.exe. I typed in "rstrui.exe" to open up system restore but apparently system restore is turned off.. So I tried turning it on. It said to go to "system protection" in the left pane of the control panel but it is not there.. Only device manager, remote settings, and advanced system settings are there. Please help. Also I don't have any windows 7 disks from when I bought the laptop.