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Xbox Live 3 month won't Redeem
Posted:
Xbox Live 3 month won't RedeemPosted:
Status: Offline
Joined: Jun 21, 201311Year Member
Posts: 5
Reputation Power: 0
Just yesterday I went and purchased a 3 month card, it came with an extra month on the card. Every time I try to enter the code it goes through, then when I confirm the purchase it gives me an error code and won't let me confirm it. I went on xbox.com/errorhelp to search the code(s) and did everything it said, but still nothing works. I can redeem other items such as the atomic blimp code for GTA V but not the 3 month.
Also when I try to log into xbox.com It gives me the, Uh oh that shouldn't have happened crap. This happening to anyone else? I would like some help as my live runs out today!
Also when I try to log into xbox.com It gives me the, Uh oh that shouldn't have happened crap. This happening to anyone else? I would like some help as my live runs out today!
#2. Posted:
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Joined: Apr 28, 201311Year Member
Posts: 2,771
Reputation Power: 138
You sure it got scanned correctly?
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#3. Posted:
Status: Offline
Joined: Jun 21, 201311Year Member
Posts: 5
Reputation Power: 0
Yes it shows up at a 3 month +1 card. It just won't let me redeem the code, when I cofirm the code it gives me a billing error. Also when I go to my billing information and enter my password it won't let me access any of my billing info. It gives me an error there too
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#4. Posted:
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Joined: Jan 16, 201113Year Member
Posts: 21,631
Reputation Power: 2360
You should really contact Support about that, and see if they could replace your code, who knows, maybe that current code will end up working too so then you could have 7 Months of LIVE!
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