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Getting a status code on my account *HELP*
Posted:

Getting a status code on my account *HELP*Posted:

sheep_sam
  • New Member
Status: Offline
Joined: Oct 13, 201311Year Member
Posts: 40
Reputation Power: 1
Status: Offline
Joined: Oct 13, 201311Year Member
Posts: 40
Reputation Power: 1
Alright so, when I try and change my gamertag I get a status code (80190843) and when I contacted Xbox support they said it's probably my credit card, however, I've got two cards on my account which both have money on them and I purchased stuff before and after this problem existed, so it's definitely not the card. Has anyone else had this issue? Any advice?
#2. Posted:
IHitMyMark
  • Winter 2016
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Joined: Jun 19, 201113Year Member
Posts: 903
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Status: Offline
Joined: Jun 19, 201113Year Member
Posts: 903
Reputation Power: 35
i had a problem trying to buy microsoft points a while back when they still had em. i wish i knew what to tell you. do you have a friends xbox to try it on?
#3. Posted:
sheep_sam
  • New Member
Status: Offline
Joined: Oct 13, 201311Year Member
Posts: 40
Reputation Power: 1
Status: Offline
Joined: Oct 13, 201311Year Member
Posts: 40
Reputation Power: 1
I do, but won't be able to use it for another day or so. The support agent also mentioned trying Games for Windows, I downloaded the program but I can't see how to change it on there...
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