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xbox live prepaidcard error
Posted:
xbox live prepaidcard errorPosted:
Status: Offline
Joined: Nov 12, 201311Year Member
Posts: 31
Reputation Power: 1
I'm trying to redeem a prepaid card for 3 + 1 months of Xbox live (1month extra) and it keeps telling me "This payment option can't be used for the purchase. Please select a different payment option or add a new one."
#2. Posted:
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Joined: Mar 08, 201410Year Member
Posts: 91
Reputation Power: 3
Status: Offline
Joined: Mar 08, 201410Year Member
Posts: 91
Reputation Power: 3
Hello,
Get help at Xbox.com/support they can help
Get help at Xbox.com/support they can help
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#3. Posted:
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Joined: Nov 17, 201310Year Member
Posts: 1,117
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Status: Offline
Joined: Nov 17, 201310Year Member
Posts: 1,117
Reputation Power: 53
I have had this problem before it is most likely because Either their is a Billing Issue, Its not valid in your Country Ex. You got it from Canada but trying to redeem from a United States Account. or maybe you have a Security Issue on the account.. Is their a Error code you can look up? Or if your using paypal you need a bank or credit card linked to your account.. regardless call Xbox.
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#4. Posted:
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Joined: Dec 08, 201310Year Member
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Joined: Dec 08, 201310Year Member
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I would recommend you to there support team.
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#5. Posted:
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Joined: Oct 12, 201113Year Member
Posts: 85
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Status: Offline
Joined: Oct 12, 201113Year Member
Posts: 85
Reputation Power: 3
The Card might not have been activated due to the cashier not scanning it properly. I would check with Xbox Support and see what you can do.
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