Im_Larry wrote

Minnie-Mouse wrote I think it's just a bug and hopefully they'll fix it soon.

Yea, i think i would give it mabey 1 or 2 hours. Also have you tried googling it and going to their support forum? If it doesn't work by tomorrow, you should call them about it. I know people who have already gotten their items.... Sooooo....... You may or may not have to call rockstar about it.

Thanks for the suggestion, I'll try again in a few hours if not I'll try and get in contact with R*

You need to contact rockstar, explain whats the problem