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xbl account and bank details being used on my old account
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xbl account and bank details being used on my old accountPosted:

speedy4812
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Joined: Dec 05, 201410Year Member
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Hi I really need some help pls someone has hacked into my xbl account and changed everything on ie gamer tag and password and my girlfriends bank details are being used I really don't know what to do pls could someone pls is their anyway of permanently removing it or someone blocking it for me pls I would happily pay as they are running up bills it's not fair on my girlfriend pls I need something to be done have requested a phone call of Microsoft have spoken to a member on their but their is not much they can do as all my details have been changed this was my last solution asking on here pls could anyone help
#2. Posted:
DeluxeHazard
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Contact Microsoft support. They would be able to remove the payment information from that account.
#3. Posted:
speedy4812
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Have tried that bur as I don't know any details of that account now they said I can't prove it was my account I mea come on why would someone be so selfish to do that and not get their own account
#4. Posted:
bobthebomb2004
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Ever thought about calling the bank shuttimg the card off? And dispute the transactions as they are fruadulent charges.
#5. Posted:
Aidable
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Don't contact MS they're useless, Tell your girlfriend (The owner of the card) to contact her bank and request that the payments to MS to be stopped as she is not making them.

Their probably won't be any refund but you will at lest get them stopped.
#6. Posted:
Extatic
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You should really contact Xbox , your bank to change password ect and I would do that asap
#7. Posted:
speedy4812
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Thanks everyone for the advice it's sorted now well the bank details taken off the account so hopefully no more money should come out now thanks all
#8. Posted:
my_hacked_lobbies
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speedy4812 wrote Thanks everyone for the advice it's sorted now well the bank details taken off the account so hopefully no more money should come out now thanks all

How did you fix it?

2020202020
#9. Posted:
Garbotron
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This is why you don't give your account info to random people you meet on the Internet, as well as the exact reason why license transferring is against the rules
#10. Posted:
Monokuma
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You should call the police about this as it is fraud, they will be able to find the person doing this and arrest them. They could also get your money refunded as well.
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