ok lads so this is my attempt

really don't mind that much but my son plays it on my account and pointed it to me that i paid more money for more content so i should contact EA


Benjamin
Yeah definitely if you are not getting that content, so I just need one thing and I should be able to get you a new code. If you could look through the link below, it guides you on how to get a proof of purchase, once I get that I should be able to get that taken care of.

Benjamin
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you
ok i will try this now

you
I'm stuck on Microsoft security i don't have the number registered to my email anymore

you
what shall i do now

you
can i send you a print screen

you
i cant view my Microsoft account

Benjamin
Not good at all, I am trying to think because I do need to just get that piece of information.

you
i can see my last 5 transaction on the xbox support page but fifa was bought around 3 weeks b4 release in uk

Benjamin
Well let me try to check one other thing really quick.

you
when i select view more it askes me to do my security info saying it will take 29 days to changes to take place

you
if its all going to be too much hassle i don't mind going without but as i said before my son noticed it

you
it was there next to the pre-order in my que to start with there was 3 or 4 tiles when i pre-ordered

Benjamin
No worries, so I can't do anything for the side of the Xbox account of course. But for this one instance I got the okay to throw the code your way.

you
no way are you really serious

you
thank you so much

Benjamin
On what?

you
on your help

Benjamin
Oh sorry I think I read that wrongly. No worries just want to help out, though I would probably reach out to Xbox support at some time to get the security information sorted.

you
i am going too don't worry

you
where would i insert a code

you
and how do i receive a code

Benjamin
I will be providing it.

you
so do i wait here or by email

Benjamin
9DPD9-HPJ9Q-2236Y-JQHMP-33F9Z

Benjamin
That code should be good to redeem.

you
ohlol

you
do i redeem in xbox store?


EDIT:i have redeemed the code lol

This only works if you actually disconnected, because they have a way of checking. Also, they can only give you 1 token per account.

Just trying to save people some time.